Inbound Freight Co-Ordinator

To provide direct administrative support to the Supply Chain Coordinator. The primary responsibility will be to assist in managing the delivery schedule, with a key focus on monitoring the department’s critical path and liaising with freight forwarder, suppliers and Head Office departments. 

Responsibilities:

Supply Chain Tracking 

• Daily interaction and management of freight forwarder ensuring continued focus on priorities 

• Assist in maintaining the delivery schedule – Head Office deadlines and delivery dates 

• Ensure that AX is correct and up to date with the 3rd party logistics tracking system (shipment and DC dates)  

• Monitor the weekly Supply Chain Report (critical path) and communicate any potential risks/delays 

Shipment Bookings 

• Ensure the smooth movement of stock from the Far East and Europe over to the UK warehouse 

• Chase suppliers for bookings 

• Work with freight forwarder to address booking queries 

• Liaise with Technical, Merchandising & Product teams to ensure timely approval of shipment bookings: variance requests, date queries, shipment samples review  

• Check delivery paperwork and ensure suppliers provide bills of lading in a timely manner to avoid demurrage charges 

• Liaise with Landed suppliers to ensure timely booking of deliveries into the warehouse 

Delivery 

• Liaise with 3rd party Warehouse Manager to plan weekly intake, manage changes and work through peaks 

• Maintain Crew schedules to ensure key dates are not missed. Flag up issues well in advance where we have potential late delivery/payment issues and involve relevant parties as early as possible 

• Research and document slipped deliveries and inform Head office departments 

• Check delivery paperwork, investigate and report on discrepancies  

• Understand Customs requirements for import and duty payment 

General 

• Work very closely with the team to ensure excellent logistical performance 

• Support Logistics team when required, covering holidays 

• Be influential in updating procedures within the team and suppliers 

• Support with loading and unloading vehicles from the HO warehouse when necessary 

Skills and Experience:

Essential: 

• Strong levels of communication and interpersonal skills 

• Good Microsoft Excel skills 

• Excellent organisational skills 

• Capable of working to tight deadlines 

• Ability to prioritise and work well under pressure 

• Dedicated and responsible approach to job role 

• Ability to work both independently and within a small team 

• Previous experience of working within a similar administrative role 

• High degree of accuracy and attention to detail 

Desirable: 

• Experience within import/logistics 

• Strong understanding of retail environment 

• An understanding of the principles of freight forwarding and critical path