IT Project Manager

Role | IT Project Manager

Location | Manchester and Working from Venues

Salary | Up to £50’000

Contract | Full Time / Permanent

 About Us

At Lane7, we’re dedicated to pushing the boundaries of innovation in the industry. As we expand, we’re seeking an IT Project Manager to play a critical role in opening new venues, designing cutting-edge systems, and leading technology projects from concept through installation. In close collaboration with our Head of IT, you’ll be at the forefront of new projects, ensuring seamless implementation and delivering exceptional technology experiences for our guests.

 We’re looking for a passionate, skilled and hardworking IT Project Manager to join us! We have ambitious and exciting plans for the future.

 Could you be what we’re looking for?

 You'll play a pivotal role in ensuring the seamless operation of our technical systems within our venues.

 The Role

• Project Leadership: Oversee the planning, execution, and successful delivery of IT projects within scope, budget, and timelines, while ensuring alignment with organizational goals.
• Stakeholder Collaboration: Define project objectives and success metrics in collaboration with stakeholders; communicate key milestones and project progress to stakeholders and senior management.
• Risk Management: Identify and mitigate project risks, dependencies, and issues to drive successful project outcomes.
• Resource Management: Coordinate team resources, including internal teams, external vendors, and consultants; manage the scheduling and availability of Venue Technicians and Systems Technicians to meet project demands.
• Systems & Infrastructure: Align IT infrastructure with business needs, ensure systems are secure, reliable, and up-to-date, and oversee systems development post-implementation, including all updates and system changes.
• Security & Compliance: Implement comprehensive security measures for network, data, and communication systems; ensure compliance with industry standards to safeguard against cyber threats.
• Operational Management: Handle budgeting and ensure cost-effective resource allocation; manage contracts with external IT vendors to meet service standards.
• Technical Support & Performance Management: Provide Level 2 support to Level 1 technicians, maintain team SLAs, oversee IT support to staff, and ensure minimal downtime.
• Risk & Recovery: Develop and implement systems recovery, backup procedures, and risk evaluation to ensure business continuity.
• Documentation & Reporting: Maintain detailed documentation on IT systems and processes, prepare regular performance and initiative reports for senior management, and manage hosting and domain services.

Qualifications and Skills

• Proven experience as an IT Project Manager, ideally within the hospitality or travel industry.
• Strong project management skills, including planning, scheduling, budgeting, and risk management.
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders.
• Demonstrated leadership experience, managing cross-functional teams to drive successful project delivery.
• Knowledge of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., JIRA, Microsoft Project).
• Familiarity with IT infrastructure, systems integration, cybersecurity, and software development.
• PMP, PRINCE2, or other relevant project management certifications are advantageous.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.

Preferred Experience

While not required, the following experience would be advantageous:

• Networking: Experience with Unifi networking solutions, with certifications such as Cisco Certified Network Associate (CCNA) or CompTIA Network+ as a plus.
• Payment & POS Systems: Hands-on experience with EPOS setup and installation, credit card and payment gateway integration, and mobile ordering solutions.

Working Arrangement

• Your place of works is Lane7 Manchester 235 Deansgate, Manchester and from venues
• Working remotely when appropriate
• Your hours of work will be Monday to Friday 9.00am – 5.00pm
• Travel to our Lane7 sites as required for the role with flexibility around working hours required
• Some hotel overnight stays as required to meet needs of the business
• You’ll work in a close-knit team in this broad and varied role

What We’ll Offer

• Up to £50.000 salary per annum
• Private Health insurance & benefits through Vitality
• Friends and family discounts across the Lane7 Group
• Company contribution pension
• Cycle2Work scheme partnered with Halfords
• Octopus Electric Car Scheme

• Refer a friend scheme