General Manager
Company: Archie's
Location:
Birmingham
United Kingdom
Date Posted: 2024-12-12 07:04:10
Salary: £35000.0 PER_YEAR
Job Type: Full-Time
General Manager – Birmingham City Centre – £35,000 per annum + Bonus
Want to join Archie’s and manage one of our restaurants?
Archies has a 5-star-studded appeal and has become a recognised and admired place to be, with a creative and unique menu, as well as building such an edgy and vibrant, cool place to dine and hang out, Archie's is on a mission to provide the most unique and exciting menu, whilst also striving to provide the best quality service to all our loyal fans and customers.
We are on the lookout for superstar Managers of the future to join our business which currently boasts sites across Manchester as well as Birmingham, Liverpool and Leeds. There are also more on the way to as we look to expand so there is no better time to get on board.
We can offer great rates of pay, employee benefits, and fun work environment.
- Pay: £35,000 plus bonus
- Contractual Hours: 45 hours per week
- Location: Birmingham City Centre
- General Managers will be expected to work shift patterns that include late evenings and weekends.
Benefits of working for Archie’s as a General Manager.
- Quarterly paid bonus based on achieving set store targets
- A free meal on every shift +30% discount in ALL Archie’s sites for you and your guests
- 20 days annual leave, plus bank holidays
- Employee referral scheme
Plus more to come…
All Managers are inducted on to a six-week onboarding programme to ensure that full training is provided.
General Manager responsibilities include:
- Coordinate the day-to-day operations within your store
- Delivering superior service and maximising customer satisfaction
- Responding efficiently and accurately to notice and resolve customer dissatisfaction in a timely manner
- Ensure the team are deployed accurately to meet the needs of the business through weekly and daily scheduling, leading by example at all times
- Appraise staff performance and provide feedback to improve productivity
- Develop the store’s management team as part of Archie’s succession and progression plan.
- Ensure full compliance of weekly & daily stock counts
- Complete weekly & daily checks including Health & Safety and Food Hygiene compliance to audit standard
- Adhere to all cash control policies and procedures
- Ensure compliance with sanitation and safety regulations
- Maintain brand awareness and suggest ways to improve
- Control operational costs and identify measures to reduce wastage and increase profit
- Complete and submit accurate reporting on all financial aspects of your store
Requirements and skills:
- Proven work experience as a Restaurant Manager, General Manager, Hospitality Manager or similar role specifically in a branded or quick service restaurant
- Proven customer service experience as a Manager
- Extensive food and beverage (F&B) knowledge, with a real passion and knowledge for the products within your business
- A good understanding of hospitality systems/ software and the ability to navigate through them with confidentiality
- Strong leadership, motivational and people skills
- Acute financial management skills
You will be required to undergo a DBS which will be processed at the offer stage.
Ref: 1|6|HA|2308048
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