Restaurant Supervisor

Located in the Cotswold, Cowley Manor is one of the most famous buildings in the country. The luxury boutique hotel is composed of 31 rooms, a bar and a restaurant along with an incredible terrace, fantastic grounds and a stunning C-Side Spa. 

Job: Restaurant Supervisor

Hourly Rate: £12.40 plus Tronc  (Approx 40 hours per week)

Based in: Cowley, Cheltenham

Reports to: Restaurant Manager

DUTIES AND RESPONSIBILITIES:

• Be a role model for all F&B Assistants and peers.
• Ensure that restaurant is set-up correctly before, during and after each service, guiding F&B Assistants where needed.
• Know the food menu inside and out, including allergens and be able to confidently give recommendations.
• Know the drinks menu inside and out and be able to confidently give recommendations.
• Know the wine list to a point of being able to recommend and pair with the food.
• Take an active leadership role in the training of all F&B assistants in all aspects of their role. With guidance from the restaurant managers.
• Ensure that all equipment within the restaurant is clean and presented in a tidy manner.
• Be ready to assist any team member who should need help or guidance.
• Help create and maintain a positive work environment.
• Train and maintain the company standards for the restaurant service and food quality. All while adhering to our principle of aiming to provide the best experience without a hint of pretension.
• Run shifts including cashing up and delegating workload
• Supervise staff on shift to ensure standards are upheld
• Supervise and train F&B Assistant Level 2 members to give them the tools they need to strive and grow
• Understanding and training tactful upselling
• Ensure consistent, high-quality food and beverages are served to customers.
• Ensure the good overall presentation of the restaurant.
• Apply all food and beverage safety and quality regulations.
• Communicate the client comments to the Restaurant Manager.

ABOUT YOU

• Experience in a similar role.
• Have a passion for Food & Beverage industry.
• Attention to details and customer needs.
• Social, engaging and motivated.
• Flexibility to respond quickly and positively to a range of work situations.
• Be well spoken with excellent communication skills.
• Knowledge as well as abilities in other languages would be beneficial.
• Proof of eligibility to work in the UK.

WHAT IT IS LIKE TO WORK FOR US?

Whether you’re looking for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer:

• On the job and personalised training to develop the technical and managerial skills necessary to develop a clear career path.
• Possibility of inner company mobility within our foreign venues such as Italy, France, Spain or Switzerland.
• Staff discounts and benefits.
• Pension scheme.