Live-in Porter

Role Summary:The Residential Porter is responsible for the smooth operation, security, and maintenance of the building, ensuring high standards of service and cleanliness while providing support to residents and contractors.

Hours:

• Monday to Friday: 8:00 AM - 4:30 PM (1-hour staggered lunch).
• Every other Saturday: 9:30 AM - 12:00 PM.
• On-call for emergencies outside normal working hours.

Salary: £22,500

Start date: February 2025

Key Duties:

• Security & Access:

  • Provide security for the building and gardens during duty hours.
  • Control and supervise access for deliveries, contractors, and residents.
  • Hold and manage spare keys for flats with signed waivers.

• Maintenance & Cleaning:

  • Ensure services like lifts, CCTV, and fire alarms are operational; coordinate repairs when needed.
  • Replace defective light bulbs promptly.
  • Maintain cleanliness of common areas, paths, rubbish areas, and external entrances.
  • Oversee quarterly jet washing and regular inspections of all communal spaces.

• Resident Support:

  • Deliver mail and manage magazine displays in the reception area.
  • Welcome new residents and provide building briefings.
  • Monitor works in flats, ensuring house rules compliance and common areas are left clean.

• Emergency Response:

  • Be available for call-outs and emergencies outside regular hours.

• General Administration:

  • Maintain records of daily events, sub-tenants, and contractors.
  • Organise seasonal decorations and manage removals, including pre - and post-condition inspections.

Requirements:

• Smart appearance while on duty.
• Ability to handle maintenance tasks when required.
• Strong communication and organisational skills.

This role requires a proactive, responsible individual committed to providing exceptional service to residents and maintaining the building's standards.