Day Concierge

Job Title: Day Concierge

Place of work: E14

Hours of work: Thursday 13:00pm - 19:00pm. Friday to Sunday 7am - 19:00pm

Salary: £26,000/annum

Profile:

Abbatt are currently seeking a Day Concierge to join one of our clients with one of the largest and longest establishments, tracing its roots back to the company's formation in 1977. Their property management team provides proactive advice on the management of residential property.

Responsibilities

• During working hours, you will be based at the concierge desk except when carrying out any required Building Patrols.
• Receive and provide accurate shift handover.
• Provide a welcoming atmosphere throughout the Building.
• Being always present at the Concierge Desk and ensure that all persons in the building have a right to be present.
• Announce any visitors, contractors, or deliveries (where applicable) and monitor their presence on site.
• Receive, log, store safely and distribute all parcels. In line with GDPR do not leave them on show to protect the Residents identity.
• Answering all enquiries via email, telephone and in person in a professional and timely manner.
• Monitor visually and by using CCTV, access control and any other issues of concern, to ensure these are being actioned and escalate appropriately
• Monitor, log and escalate any faults/alarms or issues with the Life Safety systems.
• Ensure that all the key movements are being recorded, issued and details captured correctly and action on any missing keys.
• Address any security breaches/issues and call the local authorities if necessary.
• At all times you are to ensure the security of the building and its residents is not jeopardised in any way.
• You are to always assist residents together with their guests and visitors when and where required.
• To carry out any other reasonable additional duties as directed.

Benefits

• 20 days annual leave
• Pension scheme

If this would be something of interest,please apply with your CV and Niamh will reach out.