Cluster Front Office Manager

Company: Radisson Blu Astrid Hotel, Antwerp

Location:
Antwerpen 2018 Belgium

Date Posted: 2024-11-25 06:05:22

Salary:

Job Type: Full-Time

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Cluster Front Office Manager

Does the energy of a lively atmosphere excite you? Is guest service your ultimate passion? If you’re saying Yes I Can! then we’re looking for someone just like you at the Radisson Blu Hotel, Antwerp City Centre and Park Inn by Radisson Antwerp City Centre!

At Radisson Blu Hotel, Antwerp City Centre & Park Inn by Radisson Antwerp City Centre, we’re one team, creating unforgettable experiences for our guests every day.

Our top-tier Front Office Department is the heart of our hotels, where our Front Office Managers bring patience, empathy, and personality to the forefront, leading a well-prepared, guest-centered, and empowered team. A welcoming smile is essential, but there’s more behind it—you’ll need confidence in the essentials of business operations and revenue generation.

Key Responsibilities of Front Office Manager:

• Achieves guest satisfaction and rooms revenue goals by supervising the Front Office operation
• Overseas and participates in the prompt and courteous check in and check out of guests
• Utilises leadership skills and motivation to maximise team member productivity and satisfaction
• People developer/exporter

Requirements of Front Office Manager:

• Proficient in all Front Office and Guest Relations procedures to be a resource when needed
• A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management
• Commercially aware
• Driven and ambitious to inspire the team to consistently deliver and exceed service standards
• Clear thinker with excellent communication abilities
• Strong working knowledge of Opera Property Management System

If creating memorable moments is your passion, then check in with us and say Yes I Can! Come join us and Make Every Moment Matter!

Ref: 1|6|HA|2332723

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