Houdini's - Team Leader

We’re expanding! Join the Dewsbury team at our latest location and grow with us!

We are opening a brand new, state of the art family entertainment centre at Railway Street, Dewsbury in February 2025.

Are you a natural leader with a passion for creating exceptional experiences? Seize the opportunity to become our Team Leader and lead a dynamic team in the world of entertainment.

Working in our escape rooms offers more than just a job; it's a chance to engage in a thrilling experience that delights both employees and customers. You'll be immersed in a dynamic, creative environment inspired by the legendary escape artist, Harry Houdini, where innovation and cutting-edge technology create an unforgettable atmosphere.

At Tenpin, we provide fun for the whole family, going beyond bowling to include attractions like Houdini’s Escape Rooms, karaoke, a 4D laser arena, arcade machines, pool tables, licensed bars with cocktails, and a fabulous food menu. We love to entertain—it's in our DNA!

A career at Tenpin is like no other. The opportunities are endless, and the benefits are pretty cool too!

The Role

As a Team Leader you will be responsible for ensuring the escape room team upholds its high standard of cleanliness, overseeing maintenance, and managing marketing resources with regular checks and reorders. Part of your daily routine will involve driving team performance, analysing sales figures for accurate forecasting, and ensuring games are running smoothly.

You will be organised, with strong attention to detail, you will also need to have excellent communication and interpersonal skills.

Skills You Need

·         Previous customer service experience

·         Previous team lead experience

·         Detail-oriented and committed to maintaining high standards of cleanliness and presentation.

·         Proven ability to think on your feet and address challenges proactively.

·         Flexible availability to meet operational needs.

Our Fantastic Benefits

·         Free Bowling for family and friends

·         Free Food when on shift

·         On the Spot Rewards

·         Tenpin Treats – our benefits platform for exclusive discounts and wellness perks.

·         Medicash – covering your everyday dental, optical, physio, and wellness expenses.

·         Employee Assistance Programme

·         Free counselling

·         Life assurance (2x annual salary)

·         Long Service Awards

·         Recommend a Friend Scheme

·         Enhanced Maternity, Paternity, Adoption leave

Career Development

Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.

  What Happens Next?

Ready to grow your career with us? Click apply and complete our quick 2-minute application.