Head Housekeeper

The Place

Lochardil House is now part of the Highland Coast Hotels collection; nestled in the picturesque landscape of Inverness, it is a stunning example of Scottish architecture and heritage. This historic mansion, dating back to the 19th century, exudes charm and character at every turn. Surrounded by lush gardens and rolling hills, Lochardil House offers a serene and elegant setting for various events and gatherings. Its rich history, coupled with modern amenities and impeccable service, makes it the ideal venue for weddings, corporate retreats, and special occasions. Whether exploring the estate's manicured grounds or relaxing in its luxurious interiors, Lochardil House promises an unforgettable experience steeped in tradition and beauty. We are offering a unique opportunity to join our brand new team to showcase your passion for Highland hospitality and be part of creating memorable moments in this timeless Scottish gem. 

The Position

We are currently seeking a dedicated and experienced individual to join our team as Head Housekeeper, working 35 hours per week, 5 days over 7. Reporting directly to the General Manager, the Head Housekeeper will play a pivotal role in maintaining the cleanliness and presentation of our hotel. This is a hands-on role that involves not only overseeing the housekeeping team but also actively assisting with room cleaning to ensure our guests receive the highest standards of service.

The Person:

Beyond the first-class physical modelling of our hotels, we’re also investing in our people. Our vision has four key pillars; our people, our guests, our communities, and our environment, and what matters most to us is delivering an authentic experience of the Scottish Highlands to our guests.  This can only happen with a strong team that shares our Vision.

The ideal candidate will have the following skills and experience:

• Previous experience in a housekeeping leadership role within the hospitality industry, with a proven track record of managing a team and maintaining cleanliness standards.
• Strong leadership and organisational skills, with the ability to effectively delegate tasks and motivate the housekeeping team.
• Excellent attention to detail and a passion for maintaining the cleanliness and appearance of guest rooms and public areas.
• Ability to work efficiently in a fast-paced environment, managing multiple priorities and meeting deadlines.
• A hands-on approach and willingness to lead by example, actively assisting the housekeeping team with cleaning tasks as needed.
• Exceptional interpersonal and communication skills, with the ability to liaise effectively with other departments and ensure guest satisfaction.

The Package:

Salary £27,300 per annum  + service charge + company benefits inc:
Discount for you and your family and friends on accommodation, food and beverages
Opportunities for professional development and growth within the company
EyeMed
Cycle Scheme
Employee discount platform providing savings at 130,000 retail and entertainment including supermarkets, holidays, shopping and restaurants
Employee Assistance Programme
Refer a Friend incentive scheme

About Highland Coast Hotels

We are a collection of unique hotels located along the North Coast 500 with our people at the very heart of what we do. Spirit, warmth, authenticity, that’s what we look for. We encourage curiosity, energy, passion, and fun. Creating experiences that exhilarate and enlighten our guests as we showcase the very best in Highland Hospitality. It’s important to us that we nurture and develop our people to be the very best they can be. Training and career opportunities are on offer along with fabulous work locations, great rates of pay, flexible hours, and lots of other lovely perks. Find out more at highlandcoasthotels.com.