Receptionist

Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. 

We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant.

Key Responsibilities:

- Greet and welcome guests with warmth and professionalism.

- Manage reservations, ensuring accurate and efficient table assignments.

- Open Table and/or Seven Rooms experience. 

- Coordinate with the service team to ensure a seamless dining experience.

- Answer phone calls and inquiries, providing information and assistance.

- Maintain the reception area, keeping it clean and organized.

- Uphold the highest standards of service and guest satisfaction.

Requirements:

- Experience with either Open Table or Seven Rooms is a must.

- Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting.

- Excellent communication and interpersonal skills.

- Strong organizational skills and attention to detail.

- Ability to multitask in a fast-paced environment.

- Positive and friendly demeanour.

Benefits:

- Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group

- Unrivalled opportunities for progression across the Group

- 28 days holiday, increasing with length of service up to 5 extra days

- Recommend a friend scheme with great bonuses per individual referral

- Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more

- Reward programmes, long service awards, and staff recognition and incentives

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.