Room Attendant

Dakota Hotel based in South Queensferry are seeking a reliable and hard-working individual to join our Housekeeping Team on the role of Room Attendant.  

CONTRACT AND PAY RATE 

Earnings are £11.50 per hour, paid weekly equating to a minimum guaranteed gross annual salary of £17,940. 

The role carries a permanent contract of a minimum of 30 hours per week and typical shifts will be working any 5 days out of 7. This role does include working weekends. 

PRIMARY ROLE RESPONSIBILITIES 

• To thoroughly deep clean guest bedrooms and en-suite bathrooms, making beds, and detailing to provide guests with an immaculately clean and welcoming space. 
• Be able to carry out tasks such as vacuum cleaning, dusting and polishing, mopping, and lifting items such as duvets. 
• Action notes on guest preferences and requests to personalize guest stays e.g. provide firm pillows, setting up a cot. 
• Maintain a comprehensive knowledge of safe chemical handling guidelines and usage of cleaning equipment such as steamers. 
• Follow health and safety procedures closely at all times such as those pertaining to the handling of waste and manual handling. 

BENEFITS  

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include: 

• 40 per cent off stays at any Dakota  
• 25 per cent off drinks and dining at any Dakota 
• Access to our Employee Assistance Program which includes  
  - free private mental health support and counselling sessions 
  - video GP consultations and private prescription services 
  - access to daily rewards to be cashed out for shopping vouchers 
• Access to discounted gift card platform 
• Support from our inhouse Mental Health Champions 
• Additional holiday day on the first anniversary of your employment. 
• Family-friendly flexible working options  
• Meals on duty and uniforming 
• £200 bonus to recommend a friend to join our team  
• £10 bonus every time you are mentioned on Trip Advisor  
• Free bi-annual eye testing for users of display screen equipment 
• Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety 
• Access to a suite of external, certified resources via our Learning Management System 
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.
  
  Full terms on our benefits can be found in our Handbook. 

ABOUT DAKOTA HOTELS 

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, and Manchester, with Newcastle coming in 2025 and more in our pipeline. 

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.  

As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent. 

Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle 

Our location, Ferrymuir, Queensferry, South Queensferry EH30 9QZ is easily accessible by train (15min walk from Dalmeny Train Station) and bus (frequent stops at Ferrymuir Retail Park).

We also offer complimentary parking for both employees and guests.  We at Dakota Edinburgh are a 130-bedroom boutique hotel with a destination cocktail Bar and brasserie-style Grill, as well as three events spaces.

APPLICANT REQUIREMENTS 

The successful applicant will have/be: 

• A minimum of one years working experience in a cleaning role is strongly preferred.  
• You will work alone in guest bedrooms and therefore must be able to be self-driven and work at pace. 
• Have a keen eye for detail when cleaning. 
• Able to be physically active and be standing for the entirety of your shift.
• Be able to be physically active in your role, standing for much of your shift and working at pace.  
• An enthusiastic individual who will promote our culture of positivity.  
• Be task oriented with a great pride for the work they do and attention to detail. 
• Flexible with shift patterns and available around the needs of our business.  
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.  

APPLY 

Please send us your up to date CV.  

Visit our Careers page to learn about current opportunities and find your #DreamRolesAtDakota – we’d love to hear from you! 

 For more information on our luxury hotel, please visit our:

• Website
• Dakota Hotels Instagram or Dakota Edinburgh Instagram
• Trip Advisor
• Facebook page