Assistant Executive Housekeeper

THE NOMAD HOTEL

NoMad London, a World’s 50 Best Hotel 2023, is a luxury lifestyle hotel that takes residence in the heart of Covent Garden inside the historic, grade II-listed building famously known as The Bow Street Magistrates’ Court. As the NoMad’s first presence outside the United States, NoMad London continues to offer a culture of gracious hospitality combined with understated elegance and comfort. 

‘The best of New York hospitality with London Charm’

ABOUT THE ROLE- ASSISTANT EXECUTIVE HOUSEKEEPER

As the Assistant Executive Housekeeper, you will play a key role in supporting the Executive Housekeeper with the efficient running of the housekeeping department. Your responsibilities will include overseeing daily operations, ensuring the highest cleanliness and presentation standards are met for guest rooms and public areas, and managing a team of housekeepers. You will assist with staff training, scheduling, inventory control, and quality inspections, ensuring smooth operations and an exceptional guest experience. This position requires strong leadership, attention to detail, and a commitment to maintaining the hotel’s reputation for excellence.

WHAT WE OFFER

• £750 Refer a Friend Scheme
• 50% Employee discount in F&B outlets
• Pension Scheme
• Complimentary family meal and quality coffee/hot drinks whilst on duty
• Growing team with great training and progression opportunity
• Paid break and annual leave
• Good work/life balance 
• Your birthday off (paid) after one year of service
• Hotel discount
• Private Health Care
• Experience Stay - Breakfast included
• 5 days of paid sick leave for every rolling 12 months 
• Additional holiday for each completed year of service

 EXPECTATIONS

 The Assistant Executive Housekeeper is expected to:

• As the Assistant Executive Housekeeper, you will be expected to maintain the highest standards of cleanliness, organization, and guest satisfaction.
• You will oversee the daily operations of the housekeeping department, ensuring all guest rooms and public areas meet or exceed quality standards.
• Additionally, you will be responsible for managing and training staff, coordinating schedules, monitoring inventory levels, and conducting regular inspections. Strong leadership skills, attention to detail, and the ability to solve problems efficiently are essential.
• You are also expected to support the Executive Housekeeper in maintaining a positive team environment and ensuring compliance with health and safety regulations.
• Be professional at all the times.
• Be a positive ambassador of The NoMad throughout your professional career with us.
• Always adhere to company policies and procedures, including but not exclusive of; H&S policies, HR policies; employee handbook.
• To role model The NoMad values and bringing them to life through each and every interaction. 

Please note whilst we wish we could respond to all applicants, only those shortlisted will be contacted.