Telephone Operator

Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our first class Front Office Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Telephone Operator, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities:

·         Transfers incoming calls promptly to the appropriate extension.

·         Assists guests to make long distance calls by instructing them on the appropriate procedures and/or placing calls for them.

·         Responds to customers’ questions regarding the hotel, in-house facilities and local events.

·         Takes and delivers accurate and complete messages.

·         Accepts, records and executes wake-up calls, insuring the guest is awakened as requested.

·         Knows well the Room service menu.

Requirements:
-Experience in guest relations beneficial but not essential
-Hands-on approach with a can-do work style
-Commitment to delivering exceptional guest service with a passion for the hospitality industry
-Experience of working with IT systems on various platforms
-Strong communication skills

Welcome to Radisson Blu Hotel, Dubai Waterfront - the friendliest five star hotel in town.

SO, you’re hungry for a new challenge and would like to work within the Friendliest Five Star Hotel in town?
You think that you’re the right person to come along and join us and share you’re outgoing personality with the world?

Sticking to our “Yes I Can!” motto and offering something for everyone, Radisson Blu Hotel, Dubai Waterfront is a hotel with personality and soul, keeping its promise with an upbeat attitude. The hotel is located in the largest and most impressive waterfront development in the world within Business Bay, known as Dubai Water Canal district and offers 432 rooms, several dining experiences and impressive meeting and conference facilities.

Does it sound like a big challenge? It should, as we expect your full dedication and enthusiasm. We promise you it will be a great hotel to work in and you’ll be part of a pretty cool hotel team.
Send us your CV. And put on your biggest smile. We’re looking forward to meet you.

CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.