Host/Hostess needed for The Amex Lounge at The 02 Arena London! (18+ ONLY)

Constellation Platinum are looking for an experienced Host/Hostess for The Amex Lounge at The 02 Arena who can create long lasting relationships with guests and can keep their cool when things get busy.

The hours for this role are:

• Monday - Saturday, approx. 16:30 - 20:30
• Sunday, approx. 16:00 - 20:00

The Amex Lounge is open whenever there is a show on, however for this role you will only be supporting the busy event days. This means the days per week that you will be required to work will vary, however it will be approx. 4 days a week on average.

Constellation Platinum is a brand within the Compass Group that provides a front of house team to selected premium restaurants & suites in flagship London venues. We operate differently from others as you can choose the frequency that you work, meaning you have control over your schedule. We offer VIP roles ranging from 10 to 40+ hours per week, this can be altered at any time making the role perfect for those who are looking for flexibility.

As a part of the Platinum team, you will be encouraged to expand your skill in food knowledge, drinks service and guest relations through our onsite masterclasses.

Main Responsibilities:

- Meeting & Greeting guests

- Following a matrix

- Dealing with guest enquiries

- Supporting guest with a complaint

- Creating an excellent, long lasting first impression to our guests

Experience & Knowledge:

- 12 months of hosting experience in a busy restaurant/hospitality establishment

- You are confident to talk to all guests

- You are bubbly, but also stern when needed

Requirements:

- Over 18’s only

- The ability to remain calm and collected when busy

- Confidence to interact and build relationships with colleagues & guests

Why should you work with us?

- Competitive pay, paid weekly

- Be part of an exclusive and supportive team

- Work with top UK venues & Chefs

- Receive full training in Health & Safety, Hygiene and Manual Handling that are recognised industry wide.

- Compass Exclusive Benefits, Lifestyle Benefits "Perks" Platform, and Health & Wellbeing Support Programmes Including Access To our Employee Assistance Programme.

Once you have applied using our short application form our recruitment team will evaluate your application and be in touch via email. If successful, you could be a part of our VIP team within a few days!