Host/Hostess

Salary – £25,376 plus tronc

Holiday – 28 days holiday, enhanced after 5 years of service.  

But there’s more...  

• Free meals on duty.  

• Uniform offered and dry cleaned.  

• Discounted employee friends & family rates at Arora Hotels.  

• Food and beverage discounts.  

• Christmas gifts and employee parties.  

• Introduce a friend scheme.  

• Cycle 2 work scheme.  

• UK attraction discounts @ Merlin Entertainments.  

• Taste card.  

• Life assurance scheme.  

• Wage stream.  

• Employee assistance programme.  

• Arora star employee recognition.  

• Long service recognition award.  

About us... 

Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar-free ballroom. 

A bit about what you will do...  

 Hosts in our team provide a warm and welcoming service to our guests. They play an integral part in the flow and pace of our restaurant and ensure every guest receives a personalised service and has a memorable time. 

• Greet guests with a warm welcome and seat them at their table with professionalism. 

• Manage reservations, ensuring accurate and efficient table assignments. 

• Coordinate with the team to ensure a seamless dining experience. 

• Answer phone calls and inquiries, providing information and assistance in a helpful and friendly manner. 

 More about you...  

• Providing high quality service and attention to detail comes naturally to you. 

• Excellent communication, organizational and interpersonal skills. 

• Very good at multi-tasking and remaining calm under pressure. 

• A smart and professional appearance.  

• You value being part of a team and supporting your colleagues. 

• Most of all, you will have an approachable, positive, and proactive manner. 

• 5-star hotel experience in a similar role would be a real advantage.  

Grow with us... 
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.