Cleaning Supervisor - Monk Cross Shopping Centre

Purpose of the Role

The Cleaning Supervisor is responsible for the cleaning of the Shopping Park & surrounding areas to maintain a safe and pleasant environment for our customers, through the monitoring of Health & Safety systems and the promotion of best practice throughout all tasks. The Cleaning Supervisor will also be responsible for the recruitment, training & general operations of all staff within this area.

Key Responsibilities

• To ensure all Health & Safety policies and procedures are adhered to at all times.
• To ensure all COSHH, SDS & SOPS documentation are kept in a safe and secure place in the cleaning store room & the management suite.
• To ensure all cleaning compliance is kept in a safe and secure place in the management suite.
• To be fully versed in workforce+ cleaning compliance and that of cleaning staff also have a general understanding.
• Ensure the site is kept to a high standard of cleanliness and that standard operating procedures are being performed daily.
• To prepare staff rotas and ensure that they are adhered to & updating line manager of any changes.
• Request Agency cleaning staff (Labour) cover to the line manager in advance of any holidays that have been agreed.
• Manage the initial training of Agency cleaning staff & to undertake a basic induction on there first day of cover.
• Ensure the all areas of the site are kept clean and tidy & safe.
• To manage the weekly stock control of all cleaning materials, tools and chemicals and inform line manager of additional stock needed.
• To check/ sign for all deliveries of cleaning stock, equipment to site.
• Escort Service / repair contractors on site when required.
• Grit/salt public and staff areas/ assist with flood cleanup in extreme weather conditions.
• Ensure the staff facilities/managers suite is kept clean.
• To ensure that any damaged equipment/tools is reported immediately to the supplier & Line Manager.
• To work along side security & support within the cleaning remit.
• To carry out any other reasonable request by the Line Manager.
• To carry out yearly or sooner training of cleaning operatives.
• To carry out yearly appraisals of cleaning operatives
• To carry out return to works interviews and documentation.
• To understand the use of Data Station for reporting accidents in the workplace.

Skills, Knowledge and Experience

Candidates will be required to demonstrate the following:

• Manage & Support cleaning staff within the daily operations of the site.
• Ensure a timely response to all issues and events.
• Monitor and deliver the levels of customer satisfaction for service delivery expected at Workforce+.
• To ensure that all compliance records are held, secured and updated as required.
• Ensure all periodic cleaning tasks are carried out to the schedule.
• Basic knowledge of IT systems inc Timegate are kept to a competent level.
• To take a proactive approach to continuous improvement and innovation in all aspects of the job
• To ensure appropriate equipment is available for the cleaning team to carry out their role including training.

Essential

• Track record at supervisor level in a shopping/retail environment.
• Proven record of team leadership skills
• Proficient & Proven knowledge of cleaning.
• Team work & Motivational Skills
• Communication Skill Set
• Organisational skills

Working Hours - 34hrs

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Please see our Benefits Booklet for more information.