General Assistant

Part Time: 14 hours per week

Salary: £12.00 per hour

Location: Hilton Meats Retail 

Want to work for a company where Togetherness, Nurture, Pride and Planet are at the heart of everything they do? Then look no further, Hilton Meats Baxterstorey produces fresh food and meals daily we are looking to employ local people in the catering and hospitality sector.

To provide a welcoming and friendly customer experience within the campuses, delivering excellent customer and food service. To ensure the restaurant is clean/hygienic, restocked, and customers are advised of the products available (e.g. meals, snacks, restaurant open times and allergens etc.)

Working across Hilton Meats you will assist with front of house and back of house duties:

• Greet customers at Hilton Meats as part of the front of house team, serving customers with food and drink choices and resolving queries relating to products (including allergens and dietary needs).
• Deliver excellent customer service to ensure high levels of customer satisfaction and ‘Pride’ “we can and we will” customer experience.
• Assist in a wide range of preparation, cooking and serving of food.
• Serve meals, snacks and drinks including taking payments at tills using cards and cash, resolving and clarifying purchase choices and special offers.
• Resolve initial customer queries (or refer to a supervisor/manager for more complex concerns).
• Clean all equipment, crockery and cutlery as required.
• Support, operate and provide service in areas including but not limited to: the Serveries, the Deli/Retail, Hospitality orders.
• Ensure all food is handled in accordance with the standards specified in the Food Safety & Quality Management System and regulatory requirements.
• Carry out and record any food safety and stock checks specified by the Unit Manager or Assistant Manager, or Supervisors.

• Take delivery of stock including food/provision, checking and accounting for such items.
• Act as Banksman, and other such job specific operations as required
• Receive deliveries and check supplier invoices in accordance with the company systems/procedures.

• Ensure all waste is removed promptly and placed in the correct waste containers in accordance with site waste management plan.
• Ensure all raw materials and packaging materials are stored in the correct areas of the site.

• Carry out tasks in the most efficient manner, taking into account any production or allergen constraints, to meet customer orders.
• Participate as a HACCP Team member if required
• Ensure all work is carried out in accordance with the relevant H&S legislation and Codes of Practice.
• Ensure all production and quality records are completed accurately and on time.
• Ensure all traceability requirements are fully complied with.
• Where relevant, to carry out activities required by the accredited FSQMS.

• Participate in ongoing professional development and training that may include off-site and occasionally overnight travel.
• Carry out tasks as requested by your supervisor/manager.
• Embrace and actively participate in the Zero Harm culture.

Our Ideal candidate will have the following characteristics in line with our values

Togetherness

• Ability to work as part of a team
• A flexible approach to working hours
• Be supportive of colleagues

Nurture

• Keen to learn on the job

Pride

• Be honest and trustworthy
• Able to work independently
• Have a can-do approach

Planet

• Hygienic approach and manner
• Committed to zero harm and sustainable practices

South West Larder offers a generous benefits package which includes:

• Employee Assistance Programme
• 28 days holiday Pro Rata (including bank holidays)
• Christmas Day & New Years Day Off (Location specific)
• Overtime available to cover sickness and holiday.
• Ongoing Learning, Development & Training
• Access to Occupational Health
• Cycle Scheme
• Pension Scheme (5% matched)
• Free Meal on Shift

Successful applicants  must be able to provide in date photographic ID and their right to work in the UK 

All your information will be kept confidential according to EEO guidelines.