Crew Member

Hampton by Hilton Birmingham Broadstreet is now looking for full time Night Guest Service Assistant to join the team!

It's our people that make us an incredible place to work!

Are you ready to make a difference? Does the below sound like you? - then we want to hear from you!

As Night Guest Services Assistant, you will be the first point of contact for most of our guests and their needs for all hotel enquires,

• Work across all hotel departments - reception, bar and kitchen.
• Prepare drinks and bar food.
• You will undertake night audits and corridor checks to make sure everyone in our hotel is safe.

Your role will be to welcome guests with a friendly smile and exceptional service in line with our company values:

Be Yourself - where we feel free to be ourselves, and we want everyone to feel welcome, included, relaxed and enjoying what we are doing.

We respect each other - we treat guests, colleagues and partners fairly, with respect. Home for clear communication and trust.

We are entrepreneurial – we encourage people to spot and seek new opportunities, taking calculated risks. We always move with ambition.

We embrace change - we are open to new ideas, and we are not afraid to embrace failure when we try something and learn from failures.

We deliver – we are trained and empowered to do our roles, we know what is expected of us and how to deliver it. We keep our word.

Why us!

• Discounted accommodation and food and beverage rates at Hilton hotels worldwide.
• Fantastic work culture.
• Employee of the month scheme.
• Complimentary / discounted meal whilst on duty.
• Employee Assistance Programme.
• Various incentives.
• If this sounds like the job for you, please get in touch!