General Manager

Company: Hampton By Hilton Blackburn

Location:
Blackburn United Kingdom

Date Posted: 2024-11-22 06:05:49

Salary:

Job Type: Full-Time

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This stylish hotel is off the M65, ideally located on the border of Hyndburn and Blackburn located within the Frontier Retail Park. Local attractions such as Blackburn's historic cathedral, the Blackburn Museum & Art Gallery, King George's Hall, and Blackburn Empire Theatre are only a 10-minute drive away.

The hotel encompasses 150 bedrooms and has substantial parking available for big group bookings. The hotel has a friendly, upbeat, comfortable feel and embodies Hampton's culture of Hamptonality perfectly. Our team will welcome you with a bright smile and are multiskilled to support you on both the reception desk as well as in our lounge, bar, and during breakfast. There is a spacious lounge area where guests can enjoy a relaxing drink and some food, or they may choose to take advantage of the onsite gym. The spacious and friendly lounge area is the perfect setting to meet with your family, and friends, or to organise a small meeting with a client or colleagues.

What we're looking for:

We are in search of an exceptional General Manager to spearhead our team at the hotel. We desire a leader with an unwavering passion for the hotel's success, someone who thrives on precision and meticulous attention to detail. Your primary focus will be on steering the hotel and team towards peak efficiency, ensuring that every aspect operates seamlessly and upholds the highest standards of excellence.

Must embody leaf HOSPITALITY’s core attributes of having integrity, being human and being transparent.
An excellent communicator, with the ability to inspire, lead, captivate and motivate a team. High level of emotional intelligence.
An ambitious leader able to visualise the business advancing and strategic enough to move the hotel forward in line with the ever-evolving hospitality industry.
A GM that balances being visible and present within the business, whilst equally working strategically on the commercial success of the business.

Generally speaking, this is a traditional General Manager’s position, reporting into the Chief Operating Officer. You will attend monthly business reviews to present the hotel’s performance to key stakeholders. You will have a management team reporting directly into you and will be a natural leader with the ability to develop your team professionally.

Join a dynamic, progressive company where you can develop your career and grow alongside us as we expand and evolve.

Example key responsibilities:

Driver of regular key meetings within the hotel. Such as business reviews, commercial and Town Hall meetings.
Line Management and support for hotel’s management team. Ongoing mentorship, development, and support for the team.
Presence on the floor at key times to oversee and observe service.
Present to Directors at monthly business review meetings. Ensure the Deputy Manager is well equipped to support in this where needed.
Commercial leader with the ability to generate new ideas and routes to market. Exploration and encouragement of ideas and suggestions by the team.
Working closely with your team to ensure accurate financial reporting and management, such as forecasting and monitoring cash flow etc.
Constant mentorship and coaching with the hotel team members. Working to develop their skillset and independence. Providing feedback and retraining where needed.
Gaining support from the cluster and group teams when expertise is needed.
Presence within the community and connecting the hotel to its local roots.
Drive a culture of cost awareness and consciousness across the hotel.
In addition, this role will naturally take a review and ensure all opportunities to maximise profitability are being explored.

Skills and Experience:

at least 2+ years previous Hotel General Manager experience.
Ideally the candidate is from a branded hotel or hospitality environment.
Passionate about guests and people centred environment.
Management experience is essential.
The confidence and ability to challenge the status quo.
Ideally worked within a multi-layered stakeholder environment (brand, owners, management).
Excellent commercial awareness and ability to lead, coach and develop the team.
Sound health and safety knowledge and awareness.
Strong financial accumen.
Flexible availability, willing to work weekends and present during key periods.
Natural company ambassador. Someone that is present within the local community. An excellent networker.

What you'll get in return:

Exclusive Team Member discounted stays and 50% off F&B across the leaf HOSPITALITY portfolio
Continuous learning & development opportunities
Free access to 24/7 employee assistance program
Team member of the month - £100 and Team member of the year - £500
Competitive pay and package including bonus scheme
Additional annual leave and family leave
Additional pension contribution

This hotel is managed by Leaf Hospitality, one of the UK’s leading hotel management companies, driven by a single core value: excellence. We partner with both branded and independent hotels, with a vision to lead the market by ensuring every team member contributes to delivering outstanding service to our guests, owners, and colleagues.

#BeExcellent #BeHuman #HaveIntegrity #BeEntrepreneurial

Ref: 1|6|HA|2325739

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