Night Guest Service Assistant

Hampton by Hilton Newcastle is now looking for Night Guest Service Assistant (32hrs, mixture of 12 hour and 8-hour shifts between 7pm – 7am) to join the team!

It's our people that make us an incredible place to work!

Are you ready to make a difference? Does the below sound like you? - then we want to hear from you!

 As Night Guest Services Assistant, you will be the first point of contact for most of our guests and their needs for all hotel enquires,

·       Work across all hotel departments - reception, bar and kitchen.

·       Prepare drinks and bar food.

·       You will undertake night audits and corridor checks to make sure everyone in our hotel is safe.

Your role will be to welcome guests with a friendly smile and exceptional service in line with our company values:

Be Yourself - where we feel free to be ourselves, and we want everyone to feel welcome, included, relaxed and enjoying what we are doing.

We respect each other - we treat guests, colleagues and partners fairly, with respect. Home for clear communication and trust.

We are entrepreneurial – we encourage people to spot and seek new opportunities, taking calculated risks. We always move with ambition.

We embrace change - we are open to new ideas, and we are not afraid to embrace failure when we try something and learn from failures.

We deliver – we are trained and empowered to do our roles, we know what is expected of us and how to deliver it. We keep our word.

Why us!

·       Discounted accommodation and food and beverage rates at Hilton hotels worldwide.

·       Fantastic work culture.

·       Employee of the month scheme.

·       Complimentary / discounted meal whilst on duty.

·       Employee Assistance Programme.

·       Various incentives.

·        Access to WeCare app – a solution designed to support your mental, physical, social and financial wellbeing, providing access to 24/7 UK-based online GP appointments, mental health counselling, a get fit programme, legal and financial guidance plus much more

 If this sounds like the job for you, please get in touch!