Sales Manager

We are currently looking for an experienced and motivated Sales Manager to be responsible for defined geographical source market covering Corporate & Leisure B2B and B2C sales. 

About The Stafford London

Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence.

The Stafford London is ideal for West End theatres, dining, and shopping at Bond Street, Jermyn Street and Regent Street. Green Park underground & Victoria Station are within walking distance. Surrounded by art galleries and museums, the property is next to the royal palaces and parks.

About the role, what will I be doing?

• To manage existing and new Local Corporate sales of the hotel, in order to ensure customer satisfaction and meet hotel revenue targets
• To manage new and existing Group sales of the hotel, in order to ensure customer satisfaction and meet hotel revenue targets
• Researching potential corporate clients in the local area, along with the Sales Executive targeting the key markets
• Negotiate rates for new accounts within the set parameters of the hotels’ overall strategies with DOSM
• Prepare and send Group proposals, following up to contracting stage
• Participate in sales blitzes, trade shows, workshops and exhibitions as appropriate
• Constantly managing our current portfolio of local corporate clients, groups, agents, etc
• Ensuring that regular communication is maintained and repeat business is delivered
• To complete a weekly / monthly sales report, detailing activities and financial results in line with company standards, goals and targets
• Responsible for revenue generation in the Local Corporate field
• Responsible for the Groups segment revenue generation
• Prospecting accounts with the Sales Executive from the competitor set, by using Hotelligence, local insights, networking events and local research 
• To be fully acquainted with the services, facilities and rates of competitor hotels and visit on a regular basis where possible
• To have regular face-to-face client appointments
• To host familiarization trips
• To guide and assist in managing the Sales Executive
• To have a full understanding of the hotel’s products, history, facilities
• To liaise with the accounts department regarding credit applications. To ensure all deposits and monies are received and administrated inline with the company’s procedures
• Perform any additional duties deemed necessary and reasonable, including dealing with other market segments, requested by the Director of Sales & Marketing, or General Manager

Who are we looking for?

• Proven sales professional with a minimum of 1 year direct hotel sales experience within a premium sales organisation
• Passionately driven towards revenue goals
• Polished and professional communication skills – verbal and written
• Excellent standards of personal presentation
• Understanding of Excel, Word and Power point is necessary
• Understanding of Opera programmes would be an advantage, but not essential
• Previous experience in a similar role a must

Our Benefits includes:

• Annual salary of £45,000 plus bonus
• 28 days holiday with increase after 1st year of service, capped at 33 days
•  Private Healthcare & Life Insurance
• A choice of rewards and lifestyle benefits
• Access to Wagestream app
• Training and development opportunities
• Referral Scheme: £1000 for referring a Chef,  £500 for any other permanent role (terms and conditions apply)
• Interest free season ticket loan & Ride to Work Scheme
• 50% Food and Beverage discount in our venues

Successful candidates must enjoy working as part of a team and have the flexibility of working in our outlets with excellent knowledge of the local area.  If you have a genuine desire to look after customers, provide a first-class level of service, and have a natural enthusiasm for life in hotels, then The Stafford is the place for you!

If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you!

Please apply now, we are looking forward to receiving your application.

The successful candidate must already have eligibility to work in the UK.