Event Service Manager

Join the team that Always Cares!

Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Casual Events Service Manager at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.

Some of our fabulous benefits you will enjoy as a Casual Events Service Manager are:

Salary: £15.75 per hour + service charge

·       Pension scheme with company contributions

·       50% discount in all our restaurants and Spa’s across our properties

·       Team member and Friends & Family rates across our properties

·       Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing

·       Complimentary laundry

·       Free meals on duty

·       Recommend a Friend incentive

·       Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate Casual Events Service Manager, to join our Events Department on a casual basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences.

As a Casual Events Service Manager, your main duties and expectations for the role will include:

·       To manage and ensure that all opening and closing procedures are carried out in accordance with Policies and Procedures. Any defaults to be reported on Knowcross

·       Ensure Time & Attendance on Fourth Hospitality is accurately updated and maintained on a daily basis.

·       To ensure that the budgeted figures for casual staffing are managed as per the weekly forecast and Rota accordingly

·       To attend weekly payroll meetings to ensure that the department are operating with the correct productivity and that payroll is controlled

·       To be fully conversant with ACOM and ordering procedures

·       Allocates staff and assign duties as required for business.

You will work the hours according to your availability and business needs, just notify your manager and they will schedule your shifts accordingly.

We are …

·       Best Employer for 2021 at Springboard’s Excellence Awards

·       One of the happiest hotels in London

·       Earth Check Silver Certified 2023

·       2 rosettes

·       Hoteliers’ Charter Approved

·       Preferred Hotels & Resorts member

We are more concerned with what’s in the glass, not whether its’ half full or empty, so if you feel this Casual Events Service Manager role is for you, come and pour some happiness into yours by joining our award winning family today!

All applicants must be legally eligible to work in the UK