Hot Tub Assistant

Maintenance Hot Tub Assistant

Location:  @The Mole Resort 

Salary: £11.50 per hour 

Hours: 16-40

Deadline to apply: November 1st 2024

Here at The Mole Resort we have launched a brand-new resort set in acres of beautiful Devon countryside, jam-packed with delicious food and drink and a whole lot of exciting activities.

As a Hot Tub assistant, you will be responsible for delivering an exceptional hot tub service to our guest by way of standards and hygiene .

What will I be doing?

As a Hot Tub assistant at The Mole, you are responsible to make sure the hot tubs are prepped, tested and presented to our guests in a  timely fashion.

·        Following directions from the Facilities Manager with regard to work load and priorities.

·        Safely use chemicals and equipment in line with current regulations.

.        Safely prepare tubs for arrivals  ensuring the best guest experience.

·        Adherw to operating procedures and working risk assessments to facilitate an efficient service to the business and our guests.

·        Highlighting any stock requirements and reporting any major maintenance issues to the maintenance manager.

·        Dealing with guests in a professional, friendly manner, anticipating their needs, and providing a maintenance service to exceed their expectations.

·        Ensuring Health and Safety regulations, manual handling, and COSHH requirements are adhered to, and always working within health and safety resort policies.

·        Communicating effectively with other departments, promoting the resort's facilities whenever possible and displaying positive teamwork.

·        Keeping a tidy and safe work environment.

·        Complying with brand operating standards, attending and completing any required training, and acting on any reasonable request made by the management team.

·        Complying with the hotel Health & Safety Policy, emergencies, evacuation, and security procedures, and behaving in line with the Company's environmental and energy-saving initiatives.

What are we looking for?

 As a Hot Tub assistant at The Mole, you should maintain the attitude, behaviours, skills, and values that follow:

·        Positive attitude and willingness to learn.

·        Good communication skills.

·        Commitment to delivering high levels of customer service.

·        Have a keen eye for detail.

·        Possess knowledge/experience on the requirements for looking after a Hot Tub.

··        Flexibility to respond to a range of different work situations.

·        Ability to work on your own or in a team.

What’s in it for me?

There’s plenty of perks when it comes to joining the Mole Resorts team which include;

·        Competitive rates of pay, reviewed annually.

·        Discounts available across a range of quality products from supermarket shopping to wellington boots!

·        Local cinema and days out discounts.

·        Employee Assistance Programme to help with life’s challenges.

·        Complimentary use of spa facilities

·        50% Discount on food at the Resort

·        Restaurant and hotel discounts across the region.

·        Share of service charge

·        Staff fully equipped rest area with staff meals

·        Flexible working and shared holiday

·        Attentive onboarding programme

·        Fantastic discounts across L+R Hotels

We are in the process of building a team that we can develop through support and training to further your career, resulting in opportunities for progression in a fantastic location.

We value each and every staff member so please come and join us, who knows where it will take you?