Head waiter

We are looking for a skilled and friendly Head waiter/waitress to join our team! This position plays a big role in creating and providing the best customer experience and satisfaction. 

The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. 

Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly. 

Responsibilities

HeadWaiter or Headwaitress duties and responsibilities:

·       Provide the perfect service experience for restaurant patrons

·       Ensure the guest feels important and welcome in the restaurant

·       Ensure food quality

·       Adhere to timing standards for products and services

·       Look for ways to make service more efficient

·       Present menu, answer questions, and make menu recommendations

·       Serve customers in an accommodating manner

·       Full product knowledge

·       Apply positive suggestive sales approach to guide guests

·      Maintain table cleanliness, bus tables, remove dirty plates

·       Look for ways to avoid waste and limit costs

·       Assist in keeping the restaurant clean and safe

·       Provide responsible service of alcoholic beverages

·       Deliver food and beverages to any table as needed

·       Report to property on time and in proper uniform

·       Process payments of food and drink orders with the cash register

·       Coordinate with kitchen staff to deliver accurate food orders

Requirements and skills

• previous experience as a waiter or waitress
• Experience with developing a constructive working and interpersonal relationships with colleagues and customers
•  Great team player
• Good time-management skills
• Great interpersonal and communication skills
• Active listening