Destination Host

Your new roleWe are seeking enthusiastic and dedicated individuals to join our team as Destination Hosts at the Bullring Shopping Centre. As the first point of contact for vendors, occupiers, and shoppers, you will play a crucial role in enhancing the customer experience and ensuring smooth operations within the centre.Key Responsibilities:

• Serve as the primary contact for vendors, occupiers, and shoppers.
• Interact with various teams, staff, customers, cleaners, and security personnel.
• Provide exceptional customer service and support.
• Assist with events and activities within the shopping centre.
• Manage front-of-house (FOH) facilities and ensure a welcoming environment.
• Work closely with a team of four, with two positions already filled.

Job Requirements:

• Proven experience in front-of-house, receptionist, or customer service roles.
• A strong team player with excellent communication and engagement skills.
• Enthusiastic, confident, and willing to go above and beyond to assist others.
• Ability to adapt to rotation changes (days and hours to be determined).

Additional Information:

• The role involves working in an office area within the shopping centre.
• You will be part of a dynamic team focused on delivering outstanding service to individuals and groups.
• You will work in a team of 4 - teamwork is essential!

If you are passionate about customer service and looking for a rewarding role in a vibrant environment, we would love to hear from you!What you need to do nowIf you're interested in this role, click 'apply now' or email your most up-to-date CV , this position is moving quickly!If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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