Day Concierge - London SW10

We are currently recruiting for a Day Concierge to join a luxury development in London SW10.

Shift Pattern: 4 on, 4 off: 7am - 7pm

Salary: £28,000 per annum

Main Duties:

• Deliver excellent customer service to all residents.
• Greet all residents professionally and courteously.
• Proactively anticipate resident's needs.
• Aid and engage with all guests/residents and colleagues within the development.
• Always act as an ambassador for the company.

Requirements:

• Proven experience in concierge or reception operations or a similar role, preferably in a residential or hospitality setting.
• Strong communication and interpersonal skills to provide excellent customer service and interact with residents and guests professionally.
• Ability to remain composed and act decisively in high-pressure situations or emergencies.
• Familiarity with security systems, CCTV, and access control technologies.
• Knowledge of fire safety protocols and first aid is advantageous.

The successful candidate must be able to provide excellent references and be willing to undergo full vetting checks.