Director of Sales

Join us as a Director of Sales at The Dorchester Hotel, recently recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

What you'll do

You'll love what you do and take pride in delighting our guests: We care about your career and are proud to have the absolute best people in the industry.

When you join us as a Director of Sales at The Dorchester Hotel, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership.

• As a Director of Sales you will predominantly focus on the North American Market in order to increase geographical contribution. It is therefore imperative that this role is proactively weighted.
• You will lead, manage & motivate the Sales team to enhance performance, achieve business goals, financial budgets and service standards
• Our values of Personality, Passion, Respect, Working Together and Creativity guide us each and every day.  The purpose of Director of Sales is to live their behaviours to continue to create our legacy. 
• Communication is what keeps our departments running perfectly. Our Director of Sales must communicate with other departments and extended hotel team in order to ensure the alignment remains.
• The items shared are essential. However, to ensure consistency, our Director of Sales are provided with specifics on how we care for their department and our hotel.

Essential skills:

• Minimum 2 years’ proactive experience North America market within the luxury sector
• Strong verbal and written communication skills
• Driven and creative individual
• Team player with ability to work harmoniously within immediate department and across the wider hotels
• Strong customer service ethic.

 What you’ll get

• Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends & Family stay discounts out hotels, Benefit from discounts at various high street and online shops

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.

• Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.

• Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you recommend a friend.
  Well-being Support: Access immediate well-being advice because we care about our employees.
• As a Director of Sales you will predominantly focus on the North American Market in order to increase geographical contribution. It is therefore imperative that this role is proactively weighted.
• You will lead, manage & motivate the Sales team to enhance performance, achieve business goals, financial budgets and service standards
• Our values of Personality, Passion, Respect, Working Together and Creativity guide us each and every day. The purpose of Director of Sales is to live their behaviours to continue to create our legacy.
• Communication is what keeps our departments running perfectly. Our Director of Sales must communicate with other departments and extended hotel team in order to ensure the alignment remains.
• The items shared are essential. However, to ensure consistency, our Director of Sales are provided with specifics on how we care for their department and our hotel.