Assistant Food and Beverage Manager

It is expected that candidates will either have hotel or high street / retail restaurant & bar experience and have led a large team and can demonstrate proven success in their previous roles.

This exciting role provides an excellent opportunity to work in an iconic branded hotel.

Main Duties and Responsibilities

• Ensure the team has the appropriate tools, training and equipment to deliver the products/ propositions consistently to the required standard
• Schedule self and team to deliver optimal levels of productivity and maintain purchasing cycle in line with forecasted activity
• Ensure that provision is made to maintain a clear understanding of requirements between the customer and operational groups
• Work with the Kitchen and F&B Leadership to ensure that customer expectations are exceeded and revenue optimised
• Ensure that all food and drink products are delivered to our customers fully meet the standard specification and that all food and liquor items meet the delivery specification and that no products are delivered to our customers that don’t meet this specification
• Ensure that both you and all customer facing team members are optimising the revenue opportunities in each customer interaction whilst meeting all productivity guidelines
• Ensure that all prescribed and designed process, systems and standards are maintained
• Build relationships and rapport with guests and resolve any guest problems
• Lead from the front during service periods; coach and encourage others
• Maintain productivity and expense performance in line with targeted improvement
• Maintain consistent and robust security related to stock, cash, equipment and ensure all standard department procedures are fully adhered to
• Cellar management

Key Skills / Experience Requirements

• Leadership – The ability to envision possibilities, contribute to high performing teams, and Solid experience in a customer facing role
• Ambitious, determined, self-motivated with a can-do attitude
• Energetic personality with strong communication skills
• Ability to think on your feet in a fast-paced environment
• Friendly, polite and a team player
• Flexibility to work a range of shifts between 6:30am and 11pm over 7 days per week
• Excellent verbal and written skills in English
• Full, valid driver’s license
• A good work ethic
• Able to keep calm in a crisis
• Welsh Speaker – Desirable

Preferred Qualification

• Understanding of Microsoft Word and Excel
• Experience as a supervisor within Food and Beverage
• Basic food hygiene qualification
• First Aid at Work

Additional Information

• If you have not heard back from us within 28 days of your application then it has not been successful on this occasion but please do consider applying for future department/business vacancies