Housekeeping Valet

THE RITZ LONDON OVERVIEW

Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues.

POSITION OVERVIEW

We have an exciting opportunity for a dynamic and enthusiastic individual to join our team at The Ritz London within the Housekeeping Department as a Valet.

As a Valet, your role will involve ensuring that all tasks in our linen and laundry room are performed efficiently and meet the esteemed Ritz standard. This includes packing and unpacking guest luggage, laundry delivery and pressing, preparing guest clothing and footwear, and maintaining effective communication to facilitate the smooth operation of the laundry and linen room. This is a regular guest-facing role, and as such requires excellent interpersonal skills.

ENTRY REQUIREMENTS

• Relevant experience in a 5* property is desirable
• Excellent customer service skills
• Possess the ability to work under pressure and have strong organisational skills
• Good command of the English language
• Display a polite and professional attitude to internal and external guests

OUR BENEFITS

• Highly competitive salary within the luxury London Hotel sector
• Instant reward and recognition scheme
• 28 holidays (including bank holidays)
• Learning & Development opportunities
• Employee discount scheme for Ritz goods and external providers
• Free laundry service for tailored uniform
• Complimentary meals on duty
• Social events and activities
• Season ticket loan
• CODE Hospitality App
• Wellness treatments: massage, chiropody and more
• Pension scheme
• Employee mental health assistance helpline
• Employee Introductory Scheme (£600)
• Training Fund Assistance

Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Due the high volume of applicants, if you have not heard from us within 10 days, please consider your application to be unsuccessful.