x3 URGENT! 5 STAR HOTEL - FRONT OF HOUSE

URGENT x 3 HIRES

Up to £38,000 plus excellent bonus and benefits

A fantastic opportunity has arisen to join a highly prestigious 5 STAR HOTEL as part of their Front of House team. They are seeking a professional, friendly, and proactive candidate who will be able to aide and assist all customers throughout the entirety of their visit, ensuring a boutique experience for every guest.

Based in central London, the role is onsite, with shift patterns structured from 7am - 4pm, and 10am - 7pm.

Duties of the Front of House Receptionist will include:

• Managing Appointments: Responding to calls promptly, scheduling appointments according to specific needs, and coordinating the use of 15 rooms to maximize resource efficiency.
• Organizing the Workspace: Keeping the work area well-organized and presentable.
• Providing Refreshments: Preparing teas and coffees as needed.
• Room Preparation and Upkeep: Clearing rooms, replenishing minibars, cleaning cups and glasses, and polishing glasses.
• Food and Beverage Orders: Ordering food and beverages from suppliers, ensuring deliveries match orders.
• Morning Room Setup: Restocking minibars, fruit bowls, cups, and saucers to prepare rooms for use.
• Room Inspection and Maintenance Coordination: Inspecting rooms, creating work orders for cleaners and facilities staff, and tracking progress to ensure rooms are guest-ready.

Requirements for the successful Front of House Receptionist:

• The preferred candidate will have the demonstrated ability to work with guests, exceed their expectations, take ownership over essential duties and will also have Front Desk experience
• Candidates must have good team working abilities, and be able to elevate the team around them
• Strong organisation skills with the ability to manage multiple tasks at once
• The successful candidate will be a personable, confident polished individual and demonstrate impeccable organisational and communication skills with an excellent sense of initiative.
• Candidates will have gained experience working n 4+ star hotel, spa or corporate office

This vacancy is being advertised by Montpellier Resourcing Limited. The services advertised by Montpellier Resourcing Limited are those of an Employment Agency.