Assistant Accommodation Manager

Job Ref: AM13566Branch: Doubletree by Hilton Edinburgh AirportLocation: Doubletree by Hilton Edinburgh Airport, EdinburghSalary/Benefits: Competitive Salary.Contract type: PermanentHours: Full TimeHours per week: 40Posted date: 28/10/2024Closing date: 30/11/2024

Would you like to work for a company that gives you:

• £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
• Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.

Rewards your hard work by offering you the below team benefits when you join us:

• Meals provided whilst on shift
• Sales incentives and initiative rewards
• Discounted / Free use of leisure facilities – “Hotel specific”
• Free Car Parking – “Hotel specific”
• Stays in our hotels at discounted prices or
• Even free stays in our hotels as one of our rewards & recognition incentives,
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&C’s apply
• Annual Holidays entitlements inclusive of Bank Holidays
• Opportunity to buy additional holiday entitlements
• Pension enrolment

Does the below sound like you?

• Passionate and willingness to learn
• Positive attitude and someone who makes our guests smile
• Genuinely friendly and caring
• Enjoys working as part of a team
• Ambitious and hard working
• Good communication and excellent grooming standards
• Ability to work morning, afternoon/evening, and weekends
• Deliver exceptional customer experiences all the time
• Is the Assistant Accommodation Manager role for you for you, do you have you the skill set and experience to take on this role? then what’s stopping you???

Klarent Hospitality are recruiting for an Assistant Accommodation Manager 

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will   nurture talent and smart investment to drive superior performance and growth.

The Role:

• As Assistant Accommodation Manager you are responsible for overseeing your department to deliver an excellence in guest care and Team Member experience
• In the absence of the Accommodation Manager, you will take on all management responsibilities
• You will be the face of the department, communicating with the Front Desk
• Inspecting guestrooms on daily basis to ensure excellent standards
• Check furnishing and equipment are clean and in good repair, paying attention to details
• Assign special daily, weekly, and monthly duties to room attendants
• Checking the computer system (ONQ) throughout the day for an update of room status
• Support and liaise with the team delegations of duties, rooms, rotas
• To be fully conversant with all Housekeeping departmental Procedures
• Report and log any rooms which do not require service
• Report and log any maintenance defects found in the rooms and assigned areas
• Work in line with any other Housekeeping Supervisors
• Handle, follow up and communicate any comments or complaints.

Welcome to DoubleTree by Hilton Edinburgh Airport, where we’ll greet you at check-in with a warm chocolate chip cookie. Our hotel is 2 minutes from EDI Airport via complimentary 24-hour shuttle service, and just 20 minutes from historic city centre and landmarks like Edinburgh Castle, Edinburgh Zoo and Princes Street. Catch a show at the EICC or Royal Highland Showground with ease during your stay. Reach Murrayfield Stadium in just 20 minutes via bus or tram.

Our spacious guest rooms are styled in cool, calm tones and offer complimentary WiFi access, a 32-inch LCD TV, large work desk, USB charging ports, and daily newspaper. Upgrade to a deluxe room to enjoy a welcome plate, mineral water, plush bathrobe, cosy slippers, and a later check-out time.

Gather with friends and co-workers at The Space, a modern venue that merges restaurant, bar and lounge. Savor the diverse menus with locally sourced ingredients, and stay connected with WiFi access, charging stations and Bluetooth connectivity. For your convenience, our Edinburgh hotel also has 24-hour room service. Go for a swim in the heated indoor pool, take a class in the fitness centre, or book a beauty appointment in our spa.

Planning an event in Edinburgh? Our hotel provides 22 fully equipped meeting rooms, all with WiFi access, natural daylight and air-conditioning. Host a meeting, social gathering or romantic wedding reception for up to 250 people. The hotel is also pleased to offer event catering, a business centre and ample car parking.