Hotel Administrator/PA- Part Time

We are proud winners of the AA Small Hotel Group of the Year 24-25, along with being ranked in the Top 30 Best Places to Work in Hospitality 2024.

Salary £26,000 FTE- pro rota to part time hours.  This role is available on a part time basis, with flexibility of this being across 3-5 days, with hours to suit school hours if desired.  All to be discussed at interview.

What you’ll be doing?

This is an exciting and newly created role to join our team as Hotel Administrator, combined with PA responsibilities for the General Manager.  This is more than just an administrative position – we’re looking for someone who will quickly become an integral part of our day-to-day operations, ensuring that everything runs smoothly behind the scenes.

In this role, you’ll take on a variety of responsibilities that will make a real impact across the hotel.  You'll quickly become a key player, supporting the smooth running of the hotel with high levels of ownership. Proficient in Microsoft365, you'll manage daily administrative tasks, from coordinating reports and paperwork to compiling meeting minutes and preparing presentations. Whether it's internal strategy documents, financial reviews, or even creating internal posters, you'll play a vital role in driving proactive communications across the hotel.

You'll regularly liaise with both the hotel management team and our Head Office, juggling diary management, meeting coordination, and preparing crucial paperwork for various projects. Your ability to prioritise competing tasks in a busy environment, paired with strong communication skills, will be critical as you work closely with senior colleagues. Professionalism, discretion, and attention to detail will be key to your success, as will your ability to juggle multiple tasks while keeping everything running like clockwork. If you enjoy being the go-to person and love working in a team where your contributions are truly valued, this could be the perfect opportunity for you to shine and grow in your career.

What you’ll need?

To thrive in this role, you’ll bring a mix of organisational skills, professionalism and a proactive approach.  More specifically:

• Proficiency across Microsoft 365 – Word, Excel and Powerpoint and be eager to leverage technology to streamline tasks;
• Exceptional communication skills – whether its face to face, email or over the phone – you’ll enjoy interacting with and helping people;
• Attention to detail – multi tasking, from meeting minutes to deadlines, all with precision;
• Ideally, you will have some experience of working in a hotel perhaps in another capacity, with the ability to combine your administrative skills with working hotel knowledge;
• Professionalism & discretion
• A proactive, can do attitude

What’s in it for you?

At Eden Hotel Collection, we’re proud of our award-winning approach to employee wellbeing, engagement, and recognition (with industry award wins in both 2023 and 2024!)—which means you’re joining a team that values your happiness, growth, and success every step of the way.

• Generous Time Off: 31 days of leave, increasing to 33 with service.
• Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
• Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
• Wellbeing Center: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
• Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
• Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
• Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
• The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
• Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
• Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
• Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
• Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
• Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.

 A Culture of Collaboration and Care

We work together to create a truly inclusive workplace, where your voice matters, and real change happens:

• Your Voice Matters: Regular surveys that value your input.
• Real Action: “You said, we did”—because we listen and respond.
• Sustainability Focus: Employee champions at every hotel and HQ.

We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team.

Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives.  Join us to experience what it means to work for a values-led, award-winning employer.

INDHP