Night Manager

 “The world is yours with Meliá” 

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. 

**Package from £33,600 up to £35,100 incl. Service Charge // Cash back Health plan // Pension // Personal Development **

About ME London Hotel, WC2R 1HA

ME by Meliá is a collection of hotels in which culture, lifestyle and The ME People community come together to create an inimitable personality. Each hotel is connected to the destination, becoming the social epicentre of the city and attracting the best of the local cultural scene. Music, art, design, fashion and gastronomy make up the ME scene to provide visitors with an experience beyond accommodation. If you radiate energy and have a personal style that captivates others, if you like to follow the latest trends and live for the moment; if you love music, culture and new technologies… Then you connect with the ME by Meliá brand

Night Manager:

 Mission: To ensure a continuance of Management supervision during the Night Management hours of duty, and to ensure all computer reports are run correctly and on time. To ensure all staff on duty are supervised and aware of the room count, special events/functions and any specific room type overbooking. To be totally supportive and promote positive guest/customer care to the Reception team enabling them to provide the highest level of service at all times.

Responsibilities will include, but are not limited to:

·       Ensuring the operational needs are being dealt with efficiently and in a professional manner and that all work is undertaken in compliance with all Standard Operating Procedures.

·       Overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees.

·       Assisting the Front of House Manager with the running of the front office department when necessary including working on the reception desk, assisting concierge, assisting with departmental meetings and assisting with any sort of communication between teams.

·       Support the rate strategy set by the Revenue team, maximize sales and revenue for the hotel, foster a culture of upselling alongside Front of House team, promotion F&B outlets and other services.

·       Is flexible to cover daily shifts when required.

·       Perform duty manager shifts on rotational basis including the day-to-day running of the hotel and running the hotel on the weekend in the absence of the General Manager.

What do we require?

• Up 2 to 3 year experience in the role or similar
• Organized and able to react quickly, improvising accordingly
• Opera knowledge
• Passion for Hotels
• Adaptable and Flexible in terms of shifts, to reflect Business needs
• Spanish and Italian is a plus

The successful candidate must already have eligibility to work in the UK

Because belonging to the great Meliá family is being VIP  

Our Benefits Package Includes:

·       Contributory pension scheme

·       Holidays: 29 days’ holiday including 8 public holiday

·       Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation)

·       Discounted dental and health cover with HSF

·       Great discounts with Melia Hotels Worldwide: (Friends & families discounts)

·       Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform

·       Awards and Recognition Programs: Join a culture of recognition and reward, with loyalty bonuses and referral incentives

·       Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)

·       High street discounts: with Perks at Work

·       Meals on duty, Payday Parties and Laundry

The successful candidate must already have eligibility to work in the UK

At Meliá we are all VIP  

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible. 

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