Head Therapist

ESPA - Treatments

Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.

If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.

ABOUT THE ROLE

The Head Therapist is responsible for being an Ambassador of treatment standards for ESPA at Corinthia London and treating all VIPs and press. Provides support to the Treatment Manager in the smooth running of the treatment department, maintaining a high standard of treatments, cleanliness and motivation within the team. Carries out inductions for new therapists and conducts regular training of ESPA and Corinthia brand standards. Responsible for driving treatment revenue and retail sales through motivating all therapists to achieve sales targets.

ABOUT YOU

• Experience within a quality spa environment at a Senior or Head Therapist
• Experience of working with ESPA
• Experience of managing a large team of experienced therapists
• Strong knowledge of Anatomy and Physiology of body and skin function with excellent technical skills
• Excellent ESPA product and treatment knowledge to deliver in-house training
• Excellent understanding of client care and five star treatment standards
• Ability to lead and motivate a large team of Therapists to deliver outstanding client care and treatment standards
• Previous experience of overseeing a stock control process
• Excellent personal grooming and presentation skills
• Good level of written and spoken English, additional languages desirable
• Recognised qualification such as CIDESCO, NVQ Level 2 and 3 or BTEC in Beauty Therapy and Body Massage.
• ESPA trained to Advanced Level
• Qualifications to obtain the Westminster License – copies of certificates will be required
• Eligible to work in UK

ABOUT CORINTHIA

Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London’s magical, grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 279 beautiful bedrooms, including 7 penthouses and 62 suites, elegant restaurants, and bars and the largest, most breath-taking multi award-winning spa in London.

OUR PROMISE TO YOU

We understand what is important to our colleagues and our benefits offering was tailored with this in mind.

• Highly competitive salary
• 29 days paid holidays per annum (inc. bank/public holidays)
• Complimentary dry cleaning of uniform
• Complimentary meals on duty
• Extensive recognition programs and length of service awards
• Enhanced pension entitlement
• Season ticket loan

Our focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:

• Enhanced sick pay
• Eye test vouchers
• Access to Employee health and wellbeing programme
• Mental health and wellbeing workshops
• Discounted Salon, Spa, Food and Beverage and accommodation rates
• Discounted gym membership
• Discounts across our portfolio of international hotels

We will invest in you the same way you do it with us and provide you with access to:

• Learning & Development programmes
• Apprenticeship scheme
• Complimentary English classes
• Corinthia inspired gifts for special occasions
• Enhanced maternity and paternity pay
• Colleague social events

ELIGIBILITY

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.