Luggage Porter

Salary –  £ 23,920 plus service charge  

Holiday – 28 days holiday, enhanced after 5 years of service.  

But there’s more...  

• Free meals on duty.  

• Uniform offered and dry cleaned.  

• Discounted employee friends & family rates at Arora Hotels.  

• Food and beverage discounts.  

• Christmas gifts and employee parties  

• Introduce a friend scheme 

• Cycle 2 work scheme.  

• UK attraction discounts @ Merlin Entertainments.  

• Taste card. 

• Life assurance scheme.  

• Wage stream.  

• Employee assistance programme.  

• Arora star employee recognition.  

• Long service recognition award.  

About us... 

Luton Hoo is the quintessential English country house hotel. Befitting a location of such historical importance. With our 2 Rosette Restaurant and award-winning Adam’s Brasserie we are committed to delivering hospitality to the highest standard. Our five-star facilities include 228 unique bedrooms and suites, luxury spa, 18-hole championship golf course, state of the art conference facilities, shooting school and much more.  

A bit about what you will do...  

Luggage porters in our team provide a warm welcome to our guests, assisting with their luggage and fulfilling their requests promptly and efficiently. They are instrumental in creating a memorable stay for each of our guests. 

• Greet our guest with a warm welcome and an infectious smile 

• Assists our guests in and out vehicles by opening doors graciously and courteously. 

• Ensuring all luggage needs are dealt with promptly and professionally. 

• Knowledgeable about the hotel facilities, activities, promotions, and happenings in the local area to provide accurate information. 

• Deliver or collect any guest’s packages, messages, and letters from their rooms. 

• Manage luggage storage room ensuring luggage is labeled and stored neatly. 

 More about you...  

• Providing high quality service comes naturally to you. 

• A smart and professional appearance. 

• Excellent communication skills 

• You value being part of a team and supporting your colleagues. 

• Most of all, you will have an approachable, positive, and proactive manner. 

• Experience in a similar role within a 5-star hotel is a significant advantage.

Grow with us... 
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.