Restaurant Receptionist

Our new luxury lifestyle concept, Il Gattopardo, is looking for a Receptionist to join our team.

Company overview:

Il Gattopardo, London

Launched September 2023 in Mayfair we are looking for a Receptionist to join our team. We will be working with the finest ingredients from across the country and in a vibrant kitchen, full of talent. It’s an exciting opportunity for someone ready to take on a new challenge with an experienced global team.

Start a journey that can take you from the centre of Mayfair, to locations all over the globe, across multiple brands in our extended family – with progression and perks to match.

Join the Famiglia

At the heart of the Il Gattopardo experience is our people. We want individuals who can build close relationships with guests and embrace everyone with open arms. At Il Gattopardo our people are key to the success of our business and creating a culture of warmth, passion and generosity. 

We are offering:

In addition to the usual benefits, we also offer:

• Competitive salary
• Work-Life balance (we care about you)
• Staff meal prepared with care
• Provided uniform
• Employee assistance program and benefit platform
• Extra paid day off on your Birthday
• £500 Refer a friend bonus
• Growth and Development Opportunities within a successful hospitality group
• A people centric, talent oriented, professional and respectful working culture

Position Overview:

As a key member of our team, the Receptionist will play a pivotal role in ensuring that every guest’s experience is seamless and memorable from the moment they walk through our doors.

Job Overview: We are seeking an experienced and personable Receptionist to lead our front desk operations. In this role, you will be responsible for managing the reception team, overseeing daily operations, and ensuring a high standard of customer service. The ideal candidate will be proactive, organized, and possess excellent communication skills.

Key Responsibilities:

• Customer Service: Greet guests, manage check-ins/outs, and handle inquiries and complaints with professionalism and efficiency.
  
• Coordinating with Service Staff: Communicating effectively with waitstaff and kitchen staff to ensure smooth service and timely seating of guests. 
• Administrative Tasks: Performing administrative duties such as answering phone calls, taking messages, and assisting with general office tasks as needed.