Head of Operations

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for an experienced General Manager to join our team.

Inspired by food and passionate about provenance, you’re a proactive team leader with plenty of creative ideas, ready to adapt to a dynamic business environment.

With existing kitchen management skills, you’ll be responsible for managing and monitoring all areas of service and standards, including budgetary controls and targets for our Atelier 'Delivered-in' brand. Whether planning for innovation, attending BM Caterers forums, or implementing our concepts and menus, you’ll bring a level of professionalism and commitment to the development of yourself and your team, ensuring the highest standards of customer service and care.  

Ideally you will have a minimum of 5 years of experience working in contract catering or hospitality to achieve targets and client satisfaction. You will be skilled and knowledgeable about food production, service and managing cost controls. You may already hold a Hospitality Diploma/NVQ equivalent with Food Safety at Level 3 and Health & Safety at Level 2, or equivalent. BM Caterers are committed to supporting and developing you to further your career with us.

You will be dedicated, hard-working and passionate about service. A proven problem solver with a focus on finding opportunities in a wide scope of business. The role will include manageing HODS across culinary, FOH, events and hospitality, whilst supporting bm ops in building excellent client relationships.

Our benefits include:

- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website

https://www.bmcaterers.co.uk/careers/