Digital Content Trainee

Radisson Hotel Group is currently looking for a Digital Content Trainee who will be responsible for on-time delivery of digital content on its multi-lingual global e-commerce RadissonHotels.com and Radisson Hotels app to join its new Digital Experience Center of Excellence in Madrid.

The right person for this role:

• Is Digital savvy and passionate about digital and websites
• Has a high level of English, other languages are a plus
• Has a strong attention to details and seeks quality
• Likes to solve problems and thinks creatively
• Is adaptable/resilient and knows how to handle the unexpected
• Is intellectually curious and creative
• Is organized and able to navigate competing priorities

Mission:

The Digital Content Trainee at Radisson Hotel Group will help ensure that RadissonHotels.com and Radisson Hotels app display fresh and high-quality content (both text and visual elements) to help the user make a booking decision. Specifically, the purpose of this role is to:  

• Work with the content tools to keep the digital channels up-to-date and appealing to the customers.
• Support the hotel content needs in order to drive business to the properties
• Test innovations and solutions before the go-live

Responsibilities:

The Digital Content Trainee will:

• Aid in maintaining high-standard web content on RadissonHotels.com and Radisson Hotel app including completing online content changes.
• Operate the Content Management System (CMS) to publish content on the website and app.
• Collaborate with the team to determine their needs and recommend solutions that meet those needs.
• Assist in the testing and development processes, working alongside the CMS manager
• Actively participate in web projects providing updates and insights when required.
• Review reported content requests and provide or implement the fix or workaround.
• Update guidelines and standards where needed in internal documentation