Room Attendant

Located in the Cotswold, Cowley Manor is one of the most famous buildings in the country. The luxury boutique hotel is composed of 31 rooms, a bar and a restaurant along with an incredible terrace, fantastic grounds and a stunning C-Side Spa. 

Job: Room Attendant at Cowley Manor

Based in: Cowley, Cheltenham

Reports to: Housekeeping Manager

DUTIES AND RESPONSIBILITIES

• Greet hotel guests and respond positively to their queries.
• Change bed linen and make beds.
• Replace used towels and other bathroom amenities, such as shampoo and soap.
• Sweep and mop floors.
• Vacuum carpets.
• Dust and polish furniture.
• Empty trash containers and ashtrays.
• Check the mini bar, adding up the daily drinks bill and refilling it.
• Report any technical issues, damages, and maintenance needs to the Housekeeping Manager.
• Return and restock cleaning cart at shift end.
• Collect laundry and dry cleaning for guests.
• Sort and count linen and towels for collection by the laundry company.
• Comply to all health, safety, and hygiene rules.

ABOUT YOU

A Room Attendant is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude and skills that follow: 

• Experience in a similar role and venue.
• Rigorous, Engaging, and motivated.
• Flexibility to respond quickly and positively to a range of work situations.
• Attention to details and customer needs.

WHAT IT IS LIKE TO WORK FOR US?

Whether you’re looking for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer:

• On the job and personalised training to develop the technical and managerial skills necessary to develop a clear career path.
• Possibility of inner company mobility within our foreign venues such as Italy, France, Spain or Switzerland.
• Staff discounts and benefits.
• Pension scheme.