Front of House Administrator

Front of House Administrator (Technical Coordinator) 6 Months Barrow - Portland Walk £16.50p/hr PAYE + Holidays Inside IR35 I am looking for a customer focused Front of House Administrator to work in a busy Recruitment Hub with a strong administrative background for BAE Systems in Barrow-in-Furness. This role is a part-time role working 20 hours a week, the working hours are Thursday and Friday 9.00am - 5.30pm & Saturday 9.30am - 3.00pm. Role Responsibilities - Provide a confident and welcoming front of house reception service including welcoming visitors and customers to the site - Respond to internal and external customer queries - Provide advice to members of the public - Liaise with internal stakeholders, customers and service users - Exchanging information in order to clarify a situation, resolve queries and problems. - Maintenance and storage of documentation keeping filing systems up-to-date to ensure traceability so that information can be readily retrieved. - Having a clear understanding of Health, Safety & Environment (HS&E) requirements within the workplace and proactively facilitate any health and safety actions in support of a compliant office environment. - Having a clear understanding of relevant document management systems ensuring that all quality standards are met. - Needs to manage own workload and recognise the importance of team working. Typical Skills: - Considerable experience of working in a customer facing front of house environment - You will be able to respond to internal and external customer queries - Have a positive attitude to work - Be able to signpost people to the appropriate channel - Have experience of building and maintaining effective relationships with teams, and internal and external stakeholders. - An understanding of how to deal with Confidential Information and how to store appropriately. - A good understanding of how the function collectively works together in order to meet its objectives and the key Stakeholders involved. • Developed administrative skills: - ability to extract, analyse and manipulate data and format to meet customer requirements, - utilise relevant management systems, ensuring the data is safely recorded and stored, - take actions at meetings and or attend and participate when required, - Comprehensive knowledge of all Microsoft Office software including Word, Excel and Outlook. - Experience of using digital communication mediums. - Good problem-solving skills: - Makes straightforward judgements by analysing information and selecting appropriate solution - Takes a broad perspective to problems and spots new, less obvious solutions - Good planning and organisational skills SMART (Specific, Measurable, Achievable, Realistic and Timed) time management skills. - Will need to be able to confidently liaise with robust and sometimes challenging contacts. - Able to effectively articulate information in a logical and concise way that is appropriate to the intended audience. Morson is acting as an employment business in relation to this vacancy.