Spa Host
Company: The Newt in Somerset
Location:
Bruton
BA7 7NG
United Kingdom
Date Posted: 2024-11-29 13:05:02
Salary: £24960.0 PER_YEAR
Job Type: Full-Time
Spa Host
£24,960 per annum plus tronc and fantastic benefits
40 hours per week over 5 days plus regular weekends
Due to the nature of our Estate, a driving license is recommended
Our Spa Hosts
You’ll be the start of the customer journey, providing a personalised, friendly and efficient service to every guest upon arrival and making their Spa Experience one to remember.
- Attending to and handling guests in a caring and helpful manner, with a commitment to approaching any issues in a positive way.
- Provide our guests with an orientation of our Spa facilities and ensuring they are provided with any snacks or refreshments as part of their experience.
- You’ll have excellent knowledge of treatments and facilities on offer in the Spa, helping guests to make decisions on the choices available.
- You’ll also develop the knowledge of activities and services available to our guests across the wider estate and support our guests with any reservations or bookings.
- You will support the team in ensuring the Spa Standards are always immaculate and ensure that an adequate provision of towels, robes and slippers are available throughout the Spa and that the used towel drops are regularly emptied.
What we can offer
- A positive workplace environment with opportunities to develop both personally and professionally.
- Stay in shape with complimentary use of our gym and wellbeing classes
- Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% off Spa Treatments.
- Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases.
- Discover exclusive perks with our discounted hotel stays for staff, accompanied by a fantastic 30% discount at our restaurants.
- Complimentary garden membership for the Newt and our partner gardens including the Eden Project, Kew Gardens and The Lost Gardens of Heligan
- Complimentary meal whilst on shift, created using fresh produce from our estate by our dedicated staff food chefs
- We value your hard work and recognise your achievements through our colleague recognition programme “Newt Awards” with the opportunity to achieve a variety of amazing rewards including a complimentary Hotel Stay.
- Support from our Employee Assistance Programme for both yourself and your family
- A team that knows how to have fun with monthly team activities and Estate-wide team events
- Access your earnings at anytime with Wagestream, with access to nationwide brand discounts
- Up to 30 days annual leave each year for our full-time team
- You have an authentic and warm, yet professional personality and can easily connect to your guests.
- Your perspective and approach are always fresh; no matter how many times an issue has been presented to you, to your guest it’s the first time.
- Highly motivated and possessing an immense sense of pride in your work, you’re passionate about delivering the exceptional standards for our guests.
- You have a positive “can do” attitude to solving problems in a professional and courteous manner.
- A strong team player with great communication skills, and an enthusiastic approach; you’re well organised and punctual with an eagle eye for detail.
- You want to be part of a team that works hard, supports each other and above all has fun along the way.
Where you'll be working - Our Spa
Our Spa is no ordinary Hotel Spa! With guest wellbeing at the fore, it sets its own standards through unparalleled design, carefully selected to celebrate the surroundings. Rich in style with our own Medieval Herb Garden, an extensive array of breath-taking thermal and water facilities including Hammam, Rasul, Halotherapy Room, Picture Window Sauna and Indoor/Outdoor Wild pool with hydrotherapy. The spa has seven treatment rooms, which include spaces for Manicure and Pedicure.
Who are we? - The Newt in Somerset
Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions - accessible 364 days a year for our members. Our hotel extends a warm welcome, offering a home-away-from-home experience where impeccable service flourishes in an ambiance of unassuming sophistication. Beyond the estate, the Newt's essence remains tangible, with our Ecommerce teams delivering our finest products to homes, while media and membership endeavours keep them informed of our latest developments. Behind the scenes, a tapestry of talented teams - from Housekeeping to HR, Finance to Farming - collaborates harmoniously, crafting an unforgettable journey of growth, development, and innovation, where every contribution creates unparalleled experiences.
INDHOS
Ref: 1|6|HA|2333678
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