People Operations Lead

Company: Third Space Support Office

Location:
London W1F 9JG United Kingdom

Date Posted: 2024-11-23 13:05:29

Salary:

Job Type: Full-Time

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Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. Our people are the creators that bring the space to life. We’re a team of motivators, inventors, and coaches; always striving to grow and evolve. It’s not just a job, it’s a lifestyle. We inspire our members to fulfil their lives and they rely on us…and we wouldn’t have it any other way. This is our space.

With the opening of brand new, extraordinary clubs in inspiring locations across London, alongside the development of a compelling Employee Value Proposition, this is the time to join the People team at a company that genuinely strives to be Best in Class. We’re looking for a detail-oriented and proactive People Operations Lead to join our People Team.

In this role, you’ll play a critical role in ensuring that our People Operations run smoothly, from onboarding new team members to managing payroll and benefits to being the first point of escalation for queries thorugh to offboarding. You’ll work closely with the wider People Team to deliver world-class employee experience and contribute to continuous improvements in our processes.

Key Responsibilities:

Onboarding & Offboarding: Manage and continuously improve the onboarding and offboarding processes, ensuring a seamless experience for new starters and leavers. Collaborate with the Talent Acquisition team to finalise all contractual paperwork.
Service Delivery & HR Query Management: Assist in creating a sustainable service delivery model, handle escalated HR queries, and continuously improve our knowledge base using analytics.
Compliance & Data Governance: Develop and manage our people data governance framework, ensuring GDPR compliance and the integrity of all HR data. Lead the contribution to the year-end audit and compliance reporting.
Payroll & Benefits Administration: Oversee payroll and benefits administration, including the management of cycle-to-work schemes, season ticket loans, and private medical insurance. Ensure accurate and timely payroll processing and assist in the annual pay review and bonus process.
Systems & Process Management: Work closely with the Systems & Data Coordinator to maintain the HRIS system's integrity and provide user training. Contribute to process improvements that enhance operational efficiency.

About You

You’re a detail-oriented HR professional with a strong foundation in payroll, benefits administration, and compliance. You have a knack for improving processes and a passion for delivering world-class service to both employees and the organization.

We are looking for a candidate with experience in HR operations, who has a solid background in payroll, benefits, and compliance. The ideal candidate will have a proven track record in managing HR databases and HRIS systems, demonstrating a strong commitment to data integrity and confidentiality. Your ability to communicate effectively allows you to handle complex queries with ease, and your organisational and time management skills ensure you can prioritize tasks efficiently. You will need to be strongly proficient in MS Excel and other applications and approach challenges with a proactive, solution-oriented mindset

As well as joining a high-growth, entrepreneurial and premium lifestyle brand, we have a suite of benefits designed to help you maximise good health and wellness. You and a friend or family member will be given a complimentary Group membership which will give you access to all of our clubs and we will actively encourage you to use your additional benefits which include discounted rates across our Spa, Medical, Nutrition and Hospitality brands.

Ref: 1|6|HA|2329618

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