Night Manager

The Role: Night Manager

The Restaurant: South Place Hotel

The Location: 3 South Pl, London EC2M 2AF

The Salary: Competitive Salary

 Why work for us:

Our industry leading benefits have you covered!

• Industry leading pay: We value your expertise and dedication.
• Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day.
• Exclusive perks: Our teams have access to some of the best discounts and cashback from a range of top retailers and cinema tickets at unbeatable prices through the Lifeworks app.
• Financial freedom: Take control of your finances with Wagestream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary.
• Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor.
• Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more!
• Dental care made easy: With Tooth Fairy you have instant access to expert advice and prescriptions from the comfort of your own home.
• Mindfulness at your fingertips: Boost your mental wellbeing with myStrength – a personalised app offering guidance and practices to overcome life’s challenges and enhance mental health.
• Forward thinking: With Care Concierge you can navigate later life care with ease through a personalised service offering guidance, funding support and peace of mind.
• Nourish your body: We offer healthy and nutritious meals whilst on shift.
• Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!
• Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, D&D Connect which is packed with resources to nurture your skills and knowledge.
• Get some rest: Your holiday allowance increases with length of service. 
• Make a difference: Give back to the community with an optional paid day each year for volunteering efforts.
• Spread the love: Benefit from our recommend a friend scheme and share the joy of joining our team.

Who we are:

At D&D London we are passionate about all thing’s food and drink. We strive to deliver quality in everything we do, each time we do it. With over 30 diverse venues across 6 cities including London, New York and Paris. Each of our sites pride themselves on the unique designs, the freshest produce and the most exclusive settings. Founded in 2006 by Des Gunewardena and David Loewi, our eponymous D and D, the mission has always been the same, to provide each and every guest with a luxury experience when stepping foot into our restaurants and hotel.

As D&D London’s first hotel, South Place Hotel is quite rightly something special: boutique, luxurious and fresh faced. Described by Wallpaper magazine as ‘Miami via Moorgate’, the hotel has 80 guest rooms, Michelin starred Angler restaurant as well as 3SP restaurant and five bars. With an array of meeting and event spaces as well as the stunning Secret Garden and rooftop terrace overlooking the Capital.

 YOU:

We are looking for a “Night Owl” who is upbeat and passionate no matter what time it is! If you are confident you can deliver exceptional, 5 star services to our guests this job could be for you.

 ROLE:

Our Night Managers head up the operation of South Place Hotel throughout the night as part of our Front of House team. Working in rotation with our team this role is a 12 hour shift covering 4 nights on and 4 nights off.

·  To support our teams through the service they deliver to our internal and external guests by leading the nightly business and maintaining, reviewing and preparing the coordination of daily tasks.

·  Display a working knowledge of the Hotel in order to assist, promote all areas of the business to our guests.

·  Ensure all night audit procedures are adhered

·  Lead the night team to ensure our guests receive the same great service we are known for throughout the night

·  Achieves departmental targets for guest satisfaction, room revenue and company initiatives and promotions by supervising the Front Office operation

·  Participates in the prompt and courteous check in and check out of guests

·  Motivates the Front Office team and focuses on improving and increasing service delivery efficiency

·  Performs night audit duties as required

·  People developer/exporter

The Night Manager Requirements

 ·  Be passionate, motivated, dynamic and enthusiastic.

·  Excellent command of the English language

·  Experience as a Night Manager or an Assistant Night Manager in a 4-5 star hotel

·  Confident ability to communicate & establish rapport

·  Excellent telephone manner,

·  Sales skills, ability to up-sell

·  Ability to work a flexible schedule

·  Be a team player

If you are interested in discussing the Night Manager role further, please send us your CV without delay!