Head Host/Hostess

We are looking for a Head Host to join our restaurant and bar team @ Broadwick Soho.

Why us?

We are bringing the spirit of Soho to life in a glorious hotel. Join us for the opportunity to be part of a like-minded community of individuals from various backgrounds, at an exciting hotel, restaurant and rooftop dining bar in the heart of Soho. We are enthusiastic, generous, respectful and committed to delivering exceptional and brilliant service to other colleagues and guests. We also enjoy and take immense pride, in doing so. The way we treat others is how we would like to be treated ourselves and is at our core.

 We want our hotel to reflect Soho in all its glory. We praise diversity, inclusion and forward-thinking. If you love people and creating new memories for them through personalised service and diligence; we look forward to receiving your application - apply now.

 What is in it for you?

• Inclusion in the Tronc scheme which includes Rooms and F&B service charge
• 30 days holiday inclusive of bank holidays increasing with the length of service 
• Bravo Broadwick – our bespoke reward and recognition scheme to recognise birthdays, anniversaries and inspirational service
• Pension scheme, season ticket travel loan, cycle-to-work scheme 
• Great food and drink during your shift 
• Designer outfits that represent our spirit and personality that are fresh and ready for your shift 
• Support from our Employee Assistance Programme and wellbeing initiatives 
• Great incentives including refer a friend bonus (£1000 for chefs & £500 for all other roles) 

 Why You? 

As a Head Host at Broadwick Soho, you will drive the idea of being a glorious hotel that embraces the spirit of Soho, alongside making our guests feel as comfortable as we do through our beliefs of being independent, embracing, generous and exquisite. You will ensure that Broadwick Soho’s guests feel welcome and serve our guests to the best of your ability and make their experience as memorable as possible. 

As a Head Host you will support the seamless running of the high-paced Flute Bar, by assisting the team to provide a highly efficient, smooth, and personalised service in line with the standards and with the flawless guest experience in mind.

 You will support the team to create memorable and exciting experiences for the guest. You will be the welcoming face of the venue, taking care of all guests as they arrive and ensuring smooth and efficient seating. You'll also assist in handling special requests and enquiries.

 You will work with brilliant talent across the hotel so that we are one team delivering a seamless and memorable guest experience.

What we need from you?

• Experience in Restaurant, Bar or Hotel within a 5* luxury environment
• Exceptional organizational and leadership skills.
• Strong attention to detail with the ability to thrive under pressure.
• Excellent verbal and written communication skills.
• Flexibility to work evenings and weekends as required.

If you are interested in collaborating with us, please apply online or on our website: broadwicksoho.com/career. Kindly note, we do not accept any applications directly.

Broadwick Soho is committed to responding to every single application. However, due to the high volume of applications, please allow us two weeks to review and respond.

All applicants must be eligible to work in the UK.