General Manager

Position: General Manager
Location: Back in 2002, Andre Blais had a dream – to bring the taste, the style, the soul of his beloved Kansas City barbecue to the UK! Years later, the Bodean’s family of restaurants goes from strength to strength – the results of a tireless team effort dedicated to delivering Authentic American BBQ.

Today, the Bodean’s BBQ team are always out and about making sure that the slow-smoked BBQ, secret rubs and sauce recipes are up to scratch, and the BBQ obsession and attention as seen in KC are kept alive. 
Salary: Competitive + Benefits

About Us:
Join our dynamic and growing hospitality team! We are seeking a motivated and experienced General Manager (GM) to lead our restaurant operations and contribute to the continued success of our business. If you are passionate about hospitality, thrive in leadership, and have the expertise to drive operational efficiency, customer satisfaction, and business growth, we want to hear from you!

The Role:
As General Manager, you will have overall responsibility for the day-to-day operations, performance, and profitability of the restaurant. Working closely with the Business Development Manager, you’ll be responsible for ensuring that both guests and staff enjoy a first-class experience. Your leadership will drive the delivery of excellent service, strong financial performance, and the overall growth of the business. This is a perfect role for someone who is commercially minded, highly organized, and passionate about hospitality.

Key Responsibilities:

• Operations Leadership: Oversee all restaurant operations, from service quality to staffing, ensuring seamless execution in a fast-paced environment.
• Customer Service: Foster a guest-first mentality, resolve issues promptly, and continually gather feedback to elevate customer satisfaction.
• Team Management: Lead, motivate, and mentor the team to ensure high performance; recruit and train staff, manage rotas, and conduct regular performance reviews.
• Financial Oversight: Manage budgets, analyze financial reports, control costs, and develop strategies to boost revenue and profitability.
• Health & Safety Compliance: Ensure adherence to health, safety, and food safety standards, maintaining a clean, safe environment for both staff and guests.
• Business Development: Collaborate with the Business Development Manager to implement initiatives for increased revenue, including sales promotions, guest engagement, and special events.

What We’re Looking For:

• Proven experience in a General Manager or senior management role within the hospitality industry
• Strong leadership skills with the ability to inspire and manage a large team
• Excellent customer service and problem-solving abilities
• Strong understanding of financial management, including budgeting, forecasting, and reporting
• Ability to thrive under pressure while maintaining operational excellence
• Up-to-date knowledge of health, safety, and food safety regulations in the hospitality industry

Why Join Us?

• Competitive salary
• Opportunities for growth and career development
• A supportive, collaborative work environment
• Comprehensive training and development programs

If you're ready to lead a dynamic restaurant team and make a significant impact on our business, apply today!