Assistant Reception Manager

5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name.

We are currently looking for an Assistant Reception Manager to join our Reception Team.

The additional benefits are:

• 33 days holiday per year (including bank holidays)
• Birthday day off
• Discounted gym membership with GymFlex
• Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist
• Private medical insurance with AXA
• Private dental insurance with Bupa
• Workplace nursery scheme
• Cycle to Work Scheme
• Employee Assistance Programme – Hospitality Action
• Access to a company doctor
• Eyecare & specs vouchers
• In-house industry training
• Sponsored social events
• Recommend a friend bonus of £750
• Staff Accommodation (subject to availability)
• Online retail discounts
• Free English Classes
• Freshly prepared meals whilst on duty 

The responsibilities of the role of Assistant Reception Manager are:

• Ensuring the smooth and efficient running of the reception area at all times.
• Supervising the team and ensuring the highest standard of customer service is upheld at all times.
• To uphold the rules of the club while engaging with members in a friendly, professional manner.

The Experience & Qualifications required of the Assistant Reception Manager are:

• Significant experience in a similar position is essential
• Experience of working in a luxury boutique hotel, restaurant or private member’s club.
• Ability to demonstrate and instill exceptional customer service standards

The working hours:

Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday.

The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am.

If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.