Host/Hostess

£13.50-£15.50

FOH - The Broadcaster - Permanent

Situated in the heart of White City, The Broadcaster boasts an array of dining and event spaces, including a spectacular roof terrace. As a contemporary pub and dining room, we are dedicated to serving both modern and timeless pub classics, accompanied by warm service and a curated beverage offering.

About the Role: As a host/hostess, you will be the face of The Broadcaster, welcoming guests and ensuring they have a memorable dining experience. Your role is crucial in managing reservations, seating guests efficiently, and handling any inquiries or issues with professionalism and a positive attitude. Experience with Seven Rooms is a plus, as it will help you manage our multi-entranced restaurant seamlessly.

Key Responsibilities of our host/hostess:

• Engage with guests warmly and professionally, creating a welcoming atmosphere
• Manage reservations and seating using Seven Rooms
• Coordinate with the service and kitchen teams to ensure smooth operations
• Address guest inquiries and resolve any issues promptly and effectively
• Maintain a clean and organized host area

Skills Required:

• Proven experience in a similar role within a fast-paced, multi-floored restaurant
• Exceptional communication and interpersonal skills
• Strong problem-solving abilities and the capacity to remain calm under pressure
• Experience with Seven Rooms or similar reservation systems is a plus
• Ability to manage multiple tasks and priorities efficiently
• A friendly, approachable demeanour and a passion for delivering excellent customer service

Benefits:

• Competitive pay and opportunities for career advancement
• Collaborative and supportive work environment fostering growth and development.
• Opportunity to showcase your talent in a dynamic and bustling setting.
• Chance to be part of a dedicated team committed to service excellence.
• Access to up to 50% of your earned wages ahead of pay dates via Wagestream.
• Group dining discounts across our businesses and partner groups (The Lighterman, The Italian Greyhound and Boxcar).

If you have a knack for guest engagement, are an excellent communicator, and thrive in a fast-paced environment, we want to hear from you! Apply now to join our host team.